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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Needs fixing asap! Can't hardly use the peg rewards on the app or in person. Haven't been able to spin the wheel in a month to get rewards and now I can't even place an online order!
Business response:
We're sorry to hear you've had issues with the app! Please make sure it's updated to the newest version - if you continue to have issues, please reach out to mobileappsupport@crackerbarrel.com so we can help.
Keeps telling me to reset my password. One password does not work with the other part of the app.
Business response:
Hi, Melissa! We're so sorry you're having issues with the app. Our team would like to help - please reach out to mobileappsupport@crackerbarrel.com so we can assist.
Half of the menu you can't even order, and the order half have to be ordered after a certain time of the day. How about just showing what you can order at that time, it's very annoying to say the least.
Business response:
Thanks for giving feedback, Joshuel. We value your suggestions and will work hard to get it right.
Every time I place an order I get an "Error validating basket" this app is completely broken. Im eating somewhere else
Business response:
Hi, Jarred - we're so sorry for the trouble. Please send the error you're receiving and what stage you receive it at to mobileappsupport@crackerbarrel.com so we can look into this issue further.
Can't even look at the menu to make an order because no matter what category I click it is only bringing up the buffet style and family meals! I've uninstalled and reinstalled several times in the last month and it's still not allowing me to view the actual menu.
Business response:
We're so sorry you're having issues with the app, our team would like to help further - please reach out to mobileappsupport@crackerbarrel.com!
Can't complete a order period . Won't try the website it's all the same can't use .
Cant use gift cards for for mobile orders nor table orders with a gift card. Ads push gigt cards yet cant redeem in app. When can gift cards be used on the app?
Business response:
I appreciate your feedback, Josh. Our team is working on making adjustments to our app that includes more payment options. Please make sure that you have the latest version of our app downloaded and check back later. Thank you.
I placed an order through the app for delivery. My order was missing a side of corn muffins that I paid extra for. I tried notifying Cracker Barrel using the app, but the chat feature wasn't working. I emailed and received a response that I would hear back in 5 business days. When there was no response in 5 days, I called Guest Relations and left a voice mail message. I waited another 5 days and still heard nothing. I am uninstalling the app and won't be placing any more orders.
App never works. Randon token issues, and other times "could not load basket"
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.