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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
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Kyle Kissmann's profile image
Kyle Kissmann 
2 years ago

No gift card redemption? I'm single and don't like to dine in if it's just me. Why do you not allow users to pay with gift cards. I have several which were given to me before you decided to get rid of the menu item, Uncle Herschel's Favorite. I can't think of any restaurant that delivers that doesn't let you use a gift card on their app if they have them. Wow and I just received my order. Smallest portions ever. The two supposed cod fillets don't even equal 1 fillet together. Truly sad. 

Trevor Gunderman's profile image
Trevor Gunderman 
2 years ago

Can't order anything. Token validation failed at checkout. 

Adam Bailey's profile image
Adam Bailey 
2 years ago

Placed my order while I was logged out. Logged in to pay and my order disappeared, put my order in again, but it wouldn't load my cart while I was logged in and kept giving an error. Logged out and restarted the app several times with the same result. I noticed that every time I logged out all my items from before I logged in were still in the cart. So I ended up just checking out as a guest. Frustrating! 

Anne Truba's profile image
Anne Truba 
2 years ago

Never received verification email for the rewards program. Uninstalled. 

Alex BBS's profile image
Alex BBS 
2 years ago

Can't place an order. Gives error . Had to order ahead by either calling or the website. Their food however still one of the best for the price. 

richie martin's profile image
richie martin 
2 years ago

App will let you order but when you go check out it will not go through... this is 3 times in a row trying to use it... 

William Nelson's profile image
William Nelson 
2 years ago

Checkout declines every time because of an "invalid token" or some other nonsense, despite good cell service. Terrible. 

Dmh57's profile image
Dmh57 
2 years ago

The app will not load the basket to place an order. I have uninstalled and reinstalled. I have reset my password. Nothing works. 

Cory Reeves's profile image
Cory Reeves 
2 years ago

Rarely works to let you join the wait list. It often gives an error message despite having a wait once you arrive at the store. 

Business response:

Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you. Could you send us the store name you were visiting so we can follow up? Please contact us at mobileappsupport@crackerbarrel.com. Thank you. 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.