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Cracker Barrel Mobile App
- Restaurants
- Lebanon, TN
About this business
Location details
635 South Cumberland Street, Lebanon, TN, 37087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I try to sign in and join rewards on both the app and web. When submitting my name, birthday and phone number, the app says An error occurred at the Salesforce and the website says Request failed with status 400.
Business response:
Well, shoot! Please accept our apologies for any troubles with creating your Cracker Barrel Rewards account. Passing this on to our team to look into the issue ASAP.
I have tried to join to get rewards multiple times but as others below have said the password reset verification email takes so long to get to my inbox it is no longer valid. I have not joined before and have no password, but still it will not let me set one.
Business response:
Oh, dear! So sorry the app was not behaving. We'd be happy to assist if we can-- send us an email at mobileappsupport@crackerbarrel.com.
it won't put my order through. keeps saying token validation failed
Business response:
Well, shoot! Please accept our apologies for any troubles with placing your order. We are currently looking into this issue and hope to have it fixed ASAP!
Every time I atte.pt to login it tells me to create my account again. Then when I'm in I can't order anything
Business response:
Oh, dear! We are looking into these issues and apologize for the trouble. Could you send us a note and tell us more about not being able to order anything? Please send us any info or error messages you see to mobileappsupport@crackerbarrel.com.
Doesn't work online orders
Business response:
Oh, darn! We apologize for the trouble. Could you send us a note and tell us more about not being able to order? Please send us any info or error messages you see to mobileappsupport@crackerbarrel.com.
No matter how we pay my points do not accumulate.
Business response:
Oh, no! That doesn't sound right. Can you reach out directly at mobileappsupport@crackerbarrel.com? You can also request Peg credit by visiting our Guest Relations site: https://guestrelations.crackerbarrel.com/s/contactsupport
This app is awful. The password recovery doesn't work,trying to get points on mobile pay just takes you to an endless loop of logging in again. How about hiring a UX team and actually testing.
Business response:
Thank you for letting us know. We are working a fix now and should have that ready for update shortly. We apologize for the trouble!
the app sucks
Business response:
Hi, Heather, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at mobileappsupport@crackerbarrel.com.
No password reset. Goes back to sign in when hitting forgot password link.
Business response:
Thank you for letting us know. We are working a fix now and should have that ready for update shortly. We apologize for the trouble!
Frequently asked questions about Cracker Barrel Mobile App
How is Cracker Barrel Mobile App rated?
Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews.
When is Cracker Barrel Mobile App open?
Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.