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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
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Scott Bruins's profile image
Scott Bruins 
2 years ago

Very few menu options 

vita eleazer's profile image
vita eleazer 
2 years ago

This app and the web site is trash you can't order food it only shows the appetizers no matter what you click on 

Kenny Livingston's profile image
Kenny Livingston 
2 years ago

Glitchy app. Must order each item separately, completely check out and pay then go back and order other items. Not user friendly. 

Jarrett Jarvis's profile image
Jarrett Jarvis 
2 years ago

The app works, but is very broken. I have always had minor gripes, but lately it has gotten much worse. I shouldn't have to fight the app just to put in an order. Random input errors appear when trying to add food to the cart. You cannot sign in, at all. Even at checkout it won't actually sign you in and you have to reinput all your information. It took me 10 tries to order my cart once AND IT NEVER ACTUALLY LET ME ORDER. I'm a technical user. This is unusable for technically challenged users. 

Carla Holman's profile image
Carla Holman 
2 years ago

Doesn't have the whole menu 

Ethel Yezdanian's profile image
Ethel Yezdanian 
2 years ago

A great app. Why don't we have a Cracker Barrel in Elizabeth City, North Carolina? 

Ben Jambor's profile image
Ben Jambor 
2 years ago

Much better now than it used to be, but still not good. Can't customize orders 

Lincoln Rombold's profile image
Lincoln Rombold 
2 years ago

Kitchen Manager is the most rude person and not only will he talk to customers disrespectful he will do it to employees in front of customers. I will never step foot on that property until I receive a formal apology for the kitchen managers total disrespect. I've already filed a complaint with corporate. 

Business response:

I am truly sorry this visit didn't leave you feeling cared for. Can you please send your complete review to: https://guestrelations.crackerbarrel.com/s/contactsupport so we can look into this issue? Or, to speak to Guest Relations, please call us at 800-333-9566, 8am – 5pm CT, M-F. 

Chris ECS's profile image
Chris ECS 
2 years ago

Doesn't work 

Business response:

That's strange! Please send me more details at mobileappsupport@crackerbarrel.com, so I can take a look. Thank you. 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.