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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
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Courtney Alex's profile image
Courtney Alex 
4 years ago

I would give this app a zero rating if I could. Completely disappointed. 

Jonathan Andrews's profile image
Jonathan Andrews 
4 years ago

App gives errors and fails at orders more than it succeeds by a very large margin. It doesn't save credit card information or addresses so every time it fails you have to try again. This app teaches you to avoid cracker barrel unless you have the time to go in person. They should either remove the app entirely or fix. 

Daryl Gregory's profile image
Daryl Gregory 
4 years ago

Not even able to create an account on it. No useless error message. Removing until things improve. 

Sarah Lamb's profile image
Sarah Lamb 
4 years ago

Both the website and the app show a "detail error" and won't let you customize or add food. Completely useless. 

Andrea's profile image
Andrea 
4 years ago

This app is dumb. It doesn't even work to pay for the dine-in. 

austin's profile image
austin 
4 years ago

App isn't working for pick up, the cart is always empty after u add things 

Iris Morrison's profile image
Iris Morrison 
4 years ago

App never worked and now the website is broken. Every and any item I choose to put in my cart gives me an error message saying the item is no longer available. Too bad, I really enjoy their food, but still not doing indoor dining. 

Dre J-'s profile image
Dre J- 
4 years ago

Worst restaurant app experience. Beside being old with a decades old user interface. The app is a billing nightmare. It says your order failed only to charge your card and complete the order. The favorite menu item option never works. The order history never works. It feels like they hired the programmer thru the door for this app. It's a complete waste of time and effort. I order from the phone using a web browser for a better experience 

Amanda Patton's profile image
Amanda Patton 
4 years ago

Wont let me add items to cart to place an order...its been this way for months now. Its a deal breaker for me because with kids its easy to order from my phone and do curbside pickup. If it dosent work ill go somewhere else it does. 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.