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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,974 reviews
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Bufus's profile image
Bufus 
4 years ago

You have to log in to the app every time. If you choose your food before you log in, you'll have to do it all over again. Also, you have to put in your credit card number, exp date, security code, and address every time you order. The app is no better than a webpage. 

Tim H's profile image
Tim H 
4 years ago

Cannot order through app or website 

Victor's profile image
Victor 
4 years ago

Terrible app. When I added my name to a restaurant's wait list, the app told me I had a 40 min wait. When I arrived at the restaurant, the host told me I had to verify my check in again and wait another 60 min! Why bother with the app? It doesn't make sense if I have to check in twice. CB has gone downhill. I hardly ever go here anymore. 

Darth Kimie's profile image
Darth Kimie 
4 years ago

Contacted twice asking for a refund for $30 of food I did not receive. Thanks for the one automated response.. wonder if you'll ask to allow you to assist me now.. 

Sister Debbi's profile image
Sister Debbi 
4 years ago

Tried to use the app to pay my bill. Kept telling me I had to be in a store. I tried in every room in the restaurant and beside the registers. Same message. Totally a waste. 

Larry Broda's profile image
Larry Broda 
4 years ago

Declined my card as expired even though it wasn't 

Ron Ford's profile image
Ron Ford 
4 years ago

Constantly kicks me out after trying to place order with cannot validate order. 

Josh S's profile image
Josh S 
4 years ago

"Must be in a store to use" meanwhile I'm sitting in the store trying to pay for my food. (With the location on) 

Heather Johnson's profile image
Heather Johnson 
4 years ago

Wait was an hour over what the app said it would be. We did a stop while traveling with an RV and only stopped because of the stated wait time. I downloaded the app to get up to date wait times, but it is unreliable for this purpose. Calling ahead would have given us a more accurate way to plan. 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,974 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open at 9:00 a.m.