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Crest Nissan of Frisco
- Car Dealers
- Frisco, TX
About this business
Location details
6600 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Excellent Service Alyssa was awesome and took care of the repair in a very fast manner as I was in a hurry to get back to work. Very appreciative and happy with my experience with Crest Nissan and especially Alyssa Sturkie.
Melissa Waters always takes care of me. She is the best. I will always bring my car to this dealership as long as Melissa Waters works there! She is so good at what she does. Honesty and integrity.
Service review Andy was professional and pleasant. He made the visit pleasant and made sure that my coupon was honored and helped me with some programming problems.
Business response:
Glad you had a great experience Susan. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager
Happy Customer Great customer service even though I was not scheduled they were able to fit me in. Staff member very friendly & took his time to explain my car’s needs. Thank you!
Business response:
Glad you had a great experience Mortega. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager
Great experience! Service visit at crest is always been a great experience. Our service adviser was very helpful. She listened to our concerns and were able to guess the issue right away. She explained the Nissan recommended services and addressed all the concerns. She even made sure we got a clean vehicle. Thank you!
Business response:
Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager
Scheduled service The dealership has been great in every dimension but one. We purchased the full service contract which includes oil changes / tire rotation etc at no cost. The service has been good, but each time the time to completion for a “scheduled” service has been 90-120 minutes. This should be closer to what the told me each time - 69-90 minutes. Other than the long wait, all other things are great.
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we’re sorry that your service visit took longer than expected. We are very sorry for this and would love to see what we can do to earn back your trust. Please contact me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com.
Good experience I can not give the highest rating because the Nissan Murano I wanted to buy was very dirty for test drive. It was washed before buying.
Business response:
Thank you for sharing your experience Fuki. We thank you for being a Crest Nissan customer, and we look forward to serving you again. Janna Ballard, Customer Loyalty Manager
Used car purchase Nissan Crest has good cars, but sales executives are impatient, not courteous. Bryan from finance is good explains all warrenty processes in detail and close the deal.
Business response:
Vinods, I am so sorry to hear that you are not satisfied with your experience here at Crest Nissan. My team and I are dedicated to providing exceptional customer service, and I am sorry that you feel like we haven’t been as dedicated to you as we should have been. Please reach out to me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com.
excellent! Terry Black checked my car, he did an excellent job! Nice environment, friendly people, my car is clean now. My car was returned in the right time. Thanks
Business response:
Glad you had a great experience in our service department Fatima. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager
Frequently asked questions about Crest Nissan of Frisco
How is Crest Nissan of Frisco rated?
Crest Nissan of Frisco has a 4.4 star rating with 10,136 reviews.
When is Crest Nissan of Frisco open?
Crest Nissan of Frisco is open now. It will close at 9:00 p.m.