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Crest Nissan of Frisco

4.4

About this business

Location details

6600 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
4.410,138 reviews
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Vinods's profile image
Vinods 
6 years ago

Used car purchase Nissan Crest has good cars, but sales executives are impatient, not courteous. Bryan from finance is good explains all warrenty processes in detail and close the deal. 

Business response:

Vinods, I am so sorry to hear that you are not satisfied with your experience here at Crest Nissan. My team and I are dedicated to providing exceptional customer service, and I am sorry that you feel like we haven’t been as dedicated to you as we should have been. Please reach out to me, Janna Ballard, Customer Loyalty Manager, at 469-452-2945 or email at Loyaltydirector@crestnissan.com. 

fatima's profile image
fatima 
6 years ago

excellent! Terry Black checked my car, he did an excellent job! Nice environment, friendly people, my car is clean now. My car was returned in the right time. Thanks 

Business response:

Glad you had a great experience in our service department Fatima. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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Tanae 
6 years ago

Service and sales Oil change was quick and also did a good job with the car wash Car salesmen were nice and not pushy. They are willing to work with and let you decide rather than just try to force you to get a car. 

Business response:

Thank you for the kind words Tanae! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Janna Ballard, Customer Loyalty Manager 

Ral301301's profile image
Ral301301 
6 years ago

Exltremely good service with sales Went in. Made my deal in less than an hour and was on my way. Came back the next morning. Seen options for additional warranty. Came to terms quickly. Signed appears and was out the door quickly. Was surprised that this was enjoyable. Didn’t feel like I was going to be there all day and half the night. And I wasn’t. 

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Anibalplay 
6 years ago

Excellent Used Car Department All the staff was very helpful and understanding, and they went above and beyond my spectations. I will be doing business with them again without a doubt 

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JosePCon1278 
6 years ago

Greate services I gave that Rating because I really like the service and I will definitely recommend to other people! Also the place is really nice and clean 😁 

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Tgmize 
6 years ago

Service quality and value The service at Crest Nissan by both Brandon and Enis should be a story in their training program. The value they provided in the deal we made for my Maxima was matched only by their desire to make me happy. Not only did I leave spending exactly what I wanted for a catr with less miles and more options than anticipated, I left in less time than I ever thought possible. 

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Ganesh 
6 years ago

Service experience The service advisor was very proactive and helped with all the questions. Waiting area had good WiFi and coffee. Overall I had a good experience . 

Business response:

Glad you had a great experience in our service department Ganesh. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

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Katraekim 
6 years ago

Alyssa restores my belief in Crest Nissan So when I arrived I had some issues with the dealership and scheduling problems. Alyssa was quick to get me resolution and did so in a friendly, professional manner. While my car was serviced she also checked in with me several times, keeping me informed. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Janna Ballard, Customer Loyalty Manager 

Frequently asked questions about Crest Nissan of Frisco

How is Crest Nissan of Frisco rated?

Crest Nissan of Frisco has a 4.4 star rating with 10,138 reviews. 

When is Crest Nissan of Frisco open?

Crest Nissan of Frisco is closed now. It will open at 8:00 a.m.