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Crossroads of Ashland - Ashland, KY

4.8
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About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

1220 Greenup Ave., Ashland, KY, 41101, United States

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4.884 reviews
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Savanna B.'s profile image
Savanna B. 
on Birdeye

a year ago

Genuine. Legitimate. Life saving. Helpful. Caring 

Business response:

Hi, Savanna. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Billie B.'s profile image
Billie B. 
on Birdeye

a year ago

I think the staff is great and very personable. They treat you like you’re a person and not an addict. I love this clinic. 

Business response:

Hi, Billie. Thank you for taking the time to rate us!  

Shanna M.'s profile image
Shanna M. 
on Birdeye

a year ago

Love going here. They have helped me out. The only thing I wish they still had was the WORK LINE. THEy had it once before. Wish they would bring it back 

Savanna B.'s profile image
Savanna B. 
on Birdeye

a year ago

The staff at Crossroads Treatment Center (CTC) are genuine and sincere. It shows that they legitimately care about their clients. They provide hope to the hopeless. Crossroads’ staff don’t give up on their patients even when the patient has given up on themselves. They’re knowledgeable, caring and offer whatever help they can. CTC saved my life as well as assisting me with bettering it. 108# 

Business response:

Hi, Savanna. Thank you for taking the time to rate us!  

Matthew D.'s profile image
Matthew D. 
on Birdeye

a year ago

Great overall experience. One complaint is there has started to be lengthy waits on a regular basis. While most patients understand occasional delays, it’s frustrating especially when no patient is at the window but people are waiting in line. The goal is for patients to successfully re-integrate into healthy life that means having jobs. Frequent and unpredictable wait times make that challenging. Here is my suggestions for what would be helpful: Dosing during the 5am hour should be reserved for people who have jobs to get ... read more

Business response:

Hi Matthew, thank you for submitting your review with us. We greatly appreciate the feedback provided that could help us improve. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you with any questions or concerns you may have. Thank you again!  

Joseph T.'s profile image
Joseph T. 
on Birdeye

a year ago

Since I’ve been going there in 3 1/2 years ago, things have changed a lot, but never have I had to worry about not having someone treat me friendly being kind to me totally showing the care they have for me and truly is a family oriented place and I feel like they’re my family 

Business response:

Hi, Joseph. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Tessa J.'s profile image
Tessa J. 
on Birdeye

a year ago

Now that they are under new management this place is a lot better. 

Savanna B.'s profile image
Savanna B. 
on Birdeye

a year ago

I would hate to think of where I’d be today if I didn’t have crossroads in my life. Scary for real. When everyone else had give up on me, I was about to give up on me too, Crossroads is different, they did not give up on me. Such beautiful hearts and angelic patience. You know how there’s always that one person you don’t like at a place you visit a lot, well there’s not even one of those at crossroads. I could go in and on about positive qualities 

Business response:

Hi, Savanna. Thank you for taking the time to rate us!  

Rebecca G.'s profile image
Rebecca G. 
on Birdeye

a year ago

The staff in the Ashland office is wonderful. Always feel welcomed, accommodated and unjudged. 

Business response:

Hi, Rebecca. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Frequently asked questions about Crossroads of Ashland

How is Crossroads of Ashland rated?

Crossroads of Ashland has a 4.8 star rating with 84 reviews. 

When is Crossroads of Ashland open?

Crossroads of Ashland is open now. It is open 24/7. 

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