Crowley Furniture & Mattress - Rollup

Name: Crowley Furniture & Mattress - Rollup
Address: Kansas City, MO, 64068, US
Telephone: (816) 781-8002
Price range: $$
Rating: 4.8

4.8

★★

3085 reviews

|Retail|Kansas City, MO 64068

Kansas City, MO 64068

(816) 781-8002

https://www.crowleyfurniture.com/

Accessories, Furniture Stores

Open now:10:00 am - 7:00 pm

About

Charles and Marilyn Crowley opened the first Crowley Furniture store in Excelsior Springs, MO in 1954, beginning a business that has been raised and cared for by the family ever since. Their son Greg grew up immersed in the daily operations of a furniture business and in 1972, after graduating from the University of Kansas, officially began his career and commitment to continue the companyʼs tradition of quality furniture and great service. In 1985 Greg took ownership and set the stage for success as the family-run furniture store headed toward a new millenium. In 2000, his wife Beth left behind a teaching career to join him and in 2003 their daughter Laura became the third generation to nur

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4.8

★★

3,085 reviews

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4★322

3★86

2★0

1★1

129 reviews have no rating

1680 Reviews4.7Google
1001 Reviews4.9BirdEye
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Nancy Keel on Facebook

22 days ago

Brian thanks so much for all of your information! The lamps look great.

Jane Bracht Morman on Facebook

24 days ago

Friendly staff and great customer service

Patricia Whiteside on Facebook

a month ago

We went to the Crowleys in Lee's Summit. Though we were a few minutes early , someone kindly unlocked the doors and welcomed us . We knew what furniture we wanted and Betsy took time to actually listen to our needs which helped in deciding what was available.

Angela Stoecklein on Facebook

a month ago

They were very patient as I took home a wide variety of swatches and asked the associates many questions. I'll be shopping at Crowley again.

Sue Shannon on Facebook

a month ago

There customer service is great! Also a wide variety of furniture styles and prices.

Jackie Vandiver on Facebook

2 months ago

Service and product are great!

Tyler Petitt on Facebook

2 months ago

My wife and I were looking for a new bedroom set and found Crowley Furniture after looking at several other stores. We were impressed with the quality and customization options of their furniture. On 05-23-2020, Bryan Poston helped us find the right bedroom set for our house. We opted to go with a custom Oakwood Industries set including a king bed frame, dresser, and 2 nightstands. We also bought a new mattress as well. We were specific in what we wanted (1-drawer nightstands as opposed to the more expensive 3-drawer nightstands) and paid for our furniture that day. On 06-20-2020, our custom order was delivered and the delivery process went smooth. The delivery men were friendly and set everything up with no issues. The only issue that day was we were given the 3-drawer nightstands instead of the 1-drawer nightstands that we ordered. I mentioned this to the delivery men and they stated they would order us the correct ones to fix the issue. On 07-25-2020, the new nightstands arrived and once again they were the same 3-drawer nightstands that we already had and not the 1-drawer nightstands that we originally ordered. The delivery men were very apologetic and made several calls to try to figure out why this happened again. At this point, we opted to just keep these nightstands as we do not dislike them and we no longer wanted to wait another five weeks to see if the correct ones would may or may not be sent. We are happy with the 3-drawer nightstands so keeping them was our choice even though Crowley offered to try to fix the issue again. Overall my review is this: My wife and I are happy with our furniture and the Crowley store. The sales staff is friendly and helpful. The selection is great and there are good options for all price points. The quality of Oakwood Industries is excellent and the turn around time for custom orders is not bad. The delivery service is very helpful and friendly and it appears they take customer service issues seriously. My only complaint is that when you are spending anywhere from hundreds to thousands of dollars on new furniture, attention to detail is very important and twice the detail was overlooked on our nightstands. Ultimately, I would recommend checking out Crowley Furniture if you are in the market for good quality furniture.

David Hinkley on Facebook

2 months ago

New mattress and adjustable foundation. Arrived when expected. Delivery and setup was done professionally. Delivery setup personnel were clean, polite and respectful of my home. Very pleased overall with our investment.

Jeff Hoeppner on Facebook

2 months ago

Ron was an awesome salesman. No pressure!!! shop and sit all you want.