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Crowley Furniture & Mattress - Rollup

4.9

About this business

Charles and Marilyn Crowley opened the first Crowley Furniture store in Excelsior Springs, MO in 1954, beginning a business that has been raised and cared for by the family ever since. Their son Greg grew up immersed in the daily operations of a furniture business and in 1972, after graduating from the University of Kansas, officially began his career and commitment to continue the companyʼs tradition of quality furniture and great service. In 1985 Greg took ownership and set the stage for success as the family-run furniture... read more

Location details

WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.92,698 reviews
Select a rating
Phyllis B.'s profile image
Phyllis B. 
on Birdeye

11 months ago

Friendly and knowledgeable store staff. Also a wide selection in store to actually see and try out. But most impressive was their service repair tech, Greg. He was professional yet friendly, efficient, and extremely well versed on how my chair was built and worked. Very skilled with adjustments and repairs. This type of service is why I would recommend Crowley.  

Business response:

Thank you Phyllis, we are lucky to have Greg on our Team! We appreciate your support! 

Jeff-Sandy B.'s profile image
Jeff-Sandy B. 
on Birdeye

5 years ago

Our Saleswoman, Betsy, was very nice, knowledgeable, and informative on the leather recliners that my husband and I was looking for. The delivery team was excellent! They were on time, very careful and cautious in the delivery process. The leather recliners that we purchased are quality made and the price was very reasonable. We are return customers and will always shop at Crowley Furniture for any of our future furniture needs. 

Business response:

Thank you so much Jeff and Sandy for sharing your experience. We are so happy to hear you found Recliners you love. We appreciate your kind words and your continued business. Happy Reclining! 

Lillian C.'s profile image
Lillian C. 
on Birdeye

5 years ago

lots of information about the different styles so that I could find the right chair for me.A very good experience. 

Business response:

Thank you Lillian for sharing your experience, we hope you love your new chair! 

Matthew-Elizabeth M.'s profile image
Matthew-Elizabeth M. 
on Birdeye

5 years ago

Great experience! We'll be back! 

Business response:

Thank you for your kind words, we look forward to seeing you again! 

Gail S.'s profile image
Gail S. 
on Birdeye

5 years ago

Heard what I said about what I was looking for and provided several options fitting my request. 

Business response:

Thank you Gail for your feedback, we're so happy to hear you found something you love. Enjoy your new furniture! 

Bruce H.'s profile image
Bruce H. 
on Birdeye

5 years ago

very helpful staff. ordered our purchase. very friendly. will let you know about the product in 8 weeks. 

Business response:

Thanks Bruce, we're happy you enjoyed your experience, we hope you love your new furniture! 

Mike B.'s profile image
Mike B. 
on Birdeye

5 years ago

So far, so good, I guess. Ordered chairs and only hope they come in as ordered and on time. Asking for a review before we've seen the final product seems premature. 

Business response:

Hi Mike, Thank you for your feedback. We like to check-in on your experience in our store, but we know we are not done. The chairs you picked are a perennial customer favorite. I hope you enjoy! Best, Laura 

Shayla B.'s profile image
Shayla B. 
on Birdeye

5 years ago

I always ask for John when I visit the Liberty store. I like the selection, value, and personal service at Crowley Furniture. 

Business response:

Thank you Shayla, we very much appreciate your kind words and customer loyalty! We're very lucky to have John on our Team, we're glad he helps to make your visit to our store so positive. Enjoy your new furniture! 

Lisa L.'s profile image
Lisa L. 
on Birdeye

5 years ago

John is fantastic! He goes above and beyond to help his clients. I enjoyed working with him when he was at Kay Furniture and I will continue to be a customer now that he is at Crowley’s. 

Business response:

Thank you Lisa, we appreciate your feedback. Enjoy your new furniture! 

Frequently asked questions about Crowley Furniture & Mattress - Rollup

How is Crowley Furniture & Mattress - Rollup rated?

Crowley Furniture & Mattress - Rollup has a 4.9 star rating with 2,698 reviews. 

When is Crowley Furniture & Mattress - Rollup open?

Crowley Furniture & Mattress - Rollup is closed now. It will open on Thursday at 10:00 a.m. 

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