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Crowley Furniture & Mattress - Rollup - Kansas City, MO

4.9

About this business

Charles and Marilyn Crowley opened the first Crowley Furniture store in Excelsior Springs, MO in 1954, beginning a business that has been raised and cared for by the family ever since. Their son Greg grew up immersed in the daily operations of a furniture business and in 1972, after graduating from the University of Kansas, officially began his career and commitment to continue the companyʼs tradition of quality furniture and great service. In 1985 Greg took ownership and set the stage for success as the family-run furniture... read more

Location details

WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.92,710 reviews
Select a rating
Robert B.'s profile image
Robert B. 
on Birdeye

5 years ago

We met with Debbie Guhl twice -- once to look around and then came back to make the purchase. She was great but not pushy and did make some suggestions. Crowley is a store much like furniture stores of days gone by -- Crowley is a rare breed. The delivery came a couple of days after St. Joseph, MO had 9" of snow and the two young men who delivered were on time and kept us informed of their arrival time. They had to figure out the best street to get to our house given the ice and snow--which they did. Professional young men w... read more

Business response:

Thank you so much for your kind words, we're very proud of our Sales and Delivery Teams and are so glad to hear they treated you so well. Enjoy your new furniture! 

ELIZABETH M.'s profile image
ELIZABETH M. 
on Birdeye

5 years ago

We appreciated the wide array of options you have for couches, and Troy couldn't have been more helpful in assisting us as we reached our final selection. We look forward to having it in our home. Thanks! 

Business response:

Thank you Elizabeth, we're so glad you found something you love. Enjoy your new Sofa! 

Dennis & Laura W.'s profile image
Dennis & Laura W. 
on Birdeye

5 years ago

Sandy gave us all the information we requested of several mattresses and gave us all the time we needed to lay on at least 10 of them and did not pressure us at any time, we are anxiously awaiting the arrival on the one we picked out. 

Business response:

Thank you for sharing your Mattress buying experience with us. Shopping for Mattresses can be very overwhelming and we try to make the process as smooth and comfortable as possible. We hope you love your new Mattress and wish you many nights of very sweet dreams! 

Stacie's profile image
Stacie 
on Birdeye

5 years ago

Good prompt service and friendly smile from the sales person Peggy. She was so nice. I will definitely shop again at this store. Great experience 

Business response:

Thank you Stacie, we're so happy to hear you had a great experience at our Lee's Summit store. We appreciate your kind words and your business! 

LLoyd B.'s profile image
LLoyd B. 
on Birdeye

5 years ago

Betsy was very knowledgeable and ordered us the chair we wanted! 

Business response:

Thank you Lloyd, enjoy your new chair! 

Kim C.'s profile image
Kim C. 
on Birdeye

5 years ago

I was able to talk to a sales person right away, not like the other furniture stores that I tried to contact. The sales person Trisha was very helpful and extremely nice to work with. 

Business response:

Thank you Kim for sharing your thoughts with us, we strive to offer excellent service to every customer and we're happy to hear Tricia was able to help you. Enjoy your new furniture! 

Ronald D.'s profile image
Ronald D. 
on Birdeye

5 years ago

Relaxed shopping, no pressure. Nice showroom. 

Business response:

Thanks Ronald, we're happy to hear you had a great experience at our Overland Park store! 

Steven & Kathy L.'s profile image
Steven & Kathy L. 
on Birdeye

5 years ago

We enjoyed the experience. Sales rep very friendly. 

Business response:

Thank you! 

Vince-Pat E.'s profile image
Vince-Pat E. 
on Birdeye

5 years ago

We had a wonderful sales lady, Betsy. She was very straightforward and laid back, which we appreciated. There is nothing worse than high pressure in a retail environment. We didn’t buy the product, because we wanted to make some other assessments, but if we come back I would ask for Betsy again. 

Business response:

Thank you for sharing your thoughts, we hope to see you again! 

Frequently asked questions about Crowley Furniture & Mattress - Rollup

How is Crowley Furniture & Mattress - Rollup rated?

Crowley Furniture & Mattress - Rollup has a 4.9 star rating with 2,710 reviews. 

When is Crowley Furniture & Mattress - Rollup open?

Crowley Furniture & Mattress - Rollup is closed now. It will open on Tuesday at 10:00 a.m. 

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