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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I would never recommend this store. I arrived 10 minutes early for my 6 pm appointment. I was checked in after 15 minutes of standing there while the staff chit chatted and one answered the phone. Plenty of staff doing nothing and could of helped check people in. I was told a consultant would be right with me. At 6:27 then I was approached by a consultant. Why would I have a 6pm appointment and hang out in the store for a half an hour. That is not the point of an appointment. At this point your associates have wasted my time... read more
Business response:
Hello Jennifer, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
the staff was rushed and rude.. not all were but several. we had an appt. for 12:30 but was not seen until 2:20 and left around 5... I almost don't want to go back.. it took all I had not to cry... I hoped for a better experience and was sorely disappointed... advice to you all find a store that has more time for a bride like myself who needs time and help!
Business response:
Hello Tammy, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. – City/Store Location). Thank y... read more
I came here at the end of November with my mother and two of my bridesmaids. It was my first time trying on bridal gowns and I wasn't expecting to find "the one" that day but I was hopeful. I knew that I didn't like the look of mesh panels, mermaids, or tulle fabric on me but other than that I was pretty open. The ladies at the front counter were nice and my consultant was also nice but she did not really listen to me. I was placed in mostly tulle dresses after saying I didn't like the look, and continuing to not like the l... read more
Business response:
Hello Sara, thank you for taking the time to provide a review of your visit. We are very sorry to hear that your trip to David’s was less than satisfactory. If you still receiving any unwanted solicitations please email us at dbcares@dbi.com (Subject: Attn Ross A). We would love to assist you on your journey. Congratulations and best wishes. Ross A.
Worst experience I ever had! We arrived 10 minutes early for my daughter's appt and had to wait longer after the appt time for the consultant to help us. While the consultant (Rhonda) was helping her try on the first dress, she asked my daughter if she had looked elsewhere for dresses and if she had already found that special dress. My daughter told her that she had found one that she liked but still wanted to shop around. Rhonda proceeded to tell her more than once that there was no since in keep trying on dresses becau... read more
Business response:
Hello Cindy, We are so sorry for the experience you encountered during your daughter's special shopping experience. Even though she had a favorite did not mean she was unable to try on other styles to be completely sure that the perfect dress was located. Once your daughter has on her dream dress she will know it for sure. If you would like further assistance please let us know. (dbcares@dbi.com Attn: Jill K - Store 114) Thank you, Jill K
I went to try on bridesmaid dresses....however my very best friend was trying on wedding gowns....our consultant was nice enough...but sweet baby jesus there was barely room to walk sideways in that place!!! Why have SO MANY appointments at once?? It was ridiculous!! Peoples tiny children wondering around...complete chaos!!!! No where to park either....and speaking of parking....last year my sister in law was there to try on bridesmaid dresses....she FELL IN THE PARKING LOT BECAUSE OF A HUGE POT HOLE IN A HANDICAP SPOT.....d... read more
Business response:
Hello Carrie, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ross A City/Store Location). Best wishes. Ross A.
I went this past Saturday. You would think being the biggest advertised bridal store around they would have a much better set up. Our consultant barely had any time to spend with us and it was so crowded you couldn't move between racks. The size choices sacked,especially in the full figured sizes. They need to expand or open another one.
Business response:
Hello Chris, thank you for leaving your feedback. I apologize that you did not receive the full attention that you deserved. As we go into our busy season, we do our best to accommodate all of our guests. Please allow us the chance to restore your trust in our store. We would love to set you up with a comeback appointment when the store has less of a party like atmosphere. Thank you, Cierra S.
It was packed! My bridesmaids couldn't even really try on their dress choices. Hardly even had their sizes anyhow and some of the employees were absolutely RUDE. We will NOT be back. One employee had the nerve to tell me and my bridesmaid EXCUSE ME I ACTUALLY HAVE A GROUP really catty and I was there for an APPOINTMENT looking at dresses with MY GROUP. Some dresses they did get to try on were broken as well. Good luck to those that go here!
Business response:
Hello Megan, we are so sorry to hear that our team has disappointed you during your recent visit to our Arlington store. Thank you so much for taking the time to share this feedback with us, as it allows us to improve on the service we office. If you would like to discuss anything further please email us at dbcares@dbi.com (Subject: Attn: Jessica H). Thank you, Jessica H.
I went in for wedding dress. The associate that was helping us didn't help much. I understand you have to check on others to see if they are doing okay. But if you ask for us to make an appointment I would hope we get help during those 90 minutes we have With our appointment. Finally my sister in law and sister starting looking for dresses for me instead, they were told they couldn't . But if it wasn't for them I wouldn't of found my dress! To top it off there were 2 other brides that found there dress and the rang the bell ... read more
Business response:
Hello Cristina, we sincerely apologize that your experience with us was less than satisfactory. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time that they deserve. We want to thank you for taking the time to provide us with this feedback as It allows us re-evaluate current procedures so that we can make the proper adjustments to ensure better customer service for the future. While we were upset to hear that ou... read more
We was excited to be there and our consultant was getting dresses for our bride then our consultant told us she was helping another bride!?! So instead of getting dresses and helping our bride pick out the perfect dress we had to start getting dresses ourselves then the consultant told us not to get anymore dresses!!! If she was doing her job we wouldn't of had to do it for her!! Our bride was so disappointed with not getting the help she needed and left without a dress!
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,055,916 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.