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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
The only reason I am giving David's Bridal any stars is because I can't give them zero. I am completely shocked at the lack of customer we have received. The store manager his been rude since the day we stopped giving their store money, She has made promise after promise to fix what has gone wrong and we are still waiting for these promises to be fulfilled. With only 8 short weeks until our wedding I should not be stressing out about whether one of my girls will have her dress. I will never give David's Bridal any more busin... read more
Business response:
Hi Mariah, we’re so sorry to hear about this. We understand the importance of this matter and would like to try and help. Please email us at DBCares@dbi.com Subject: (ATTN: Jessica H & store location) with more details so that we can connect you with our Corporate Customer Service team. We look forward to hearing from you. Thank you, Jessica H.
Please save your time and your money and avoid this store. I am my sister's MOH and they have only made choosing our bridesmaids dresses a difficult time. After spending well over $1600 on bridesmaids dresses in December, my sister got a phone call this past Saturday from a employee saying she hadn't picked up the dresses which had been in the store for over a week and she would need to pay the holding fee. She never got an email/phone call/text saying they were in and was super surprised to hear this. The associate said s... read more
Business response:
Hi Gina, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with the store location & ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
Customer service was not good! Luckily i came in early found dresses i wanted to try on and had my mom and step mom to help because my consultant was not available! It has potential to be a great place, if customer service was improved, and if they provided water or something to keep us hydrated.
Business response:
Hello Heather, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience in store. We will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss this issue further please send any additional information to our corporate email dbcares@dbi.com (Subject: Attn Ross A) Congratulations and best wishes. Ross A
I found a nice dress wish they had more size 1-2s for the budget I had choices were very slim but I love my venue dress was a great sale price .
Business response:
Hi Tierra! While we are happy to hear that you found a dress you like, we are sorry we didn't have more options available for you. During our busier season our dresses can go flying off the rack! Thank you for taking the time to leave your feedback. Best wishes, Ellice J.
Had such a wonderful experience saying yes to the dress. Kate was amazing and very helpful.
I came in on a wing and a prayer and hardly any time frame to work with because my online purchase from China was a disaster. (NEVER AGAIN!) I still can't believe I walked out with a dress...not only that fit the plus woman I am, but in the color and style I was hoping for. True Miracle Workers! I am a loyal customer from now on!
Business response:
Hi Katrina, congratulations on finding the perfect dress, how exciting! We couldn't be happier to hear how our team exceeded your expectations during your recent visit to our Tucson store. Thank you so much for taking the time to share your exceptional memorable experience with us. Best Wishes, Jessica H.
They were not very accommodating. Could have done more for us to make things happen. Felt they don't really have their heart on making the bride or bridemaids get what they want. No one should have to PAY IN FULL before a dress comes in!!! We were all very discusted when we left.
Business response:
Hi Kathy. We would like to apologize for the service you received on your visit. We want all of our guests to feel well taken care of and we did not provide that for you and your party. I will share your experience with our teams to ensure experiences like this do not occur again. Thank you, Ellice J.
this store is a joke. My bridesmaid bought and ordered her dress to be shipped to the store. They never called her to tell her it was in because they NEVER ordered it. This is a wedding not a birthday party get your shit together David bridal.
Business response:
Hello Aimee, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,055,916 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.