Dean McCrary Volkswagen | Automotive at 1525 East Interstate 65 Service Rd S - Mobile AL - Reviews - Photos - Phone Number

Dean McCrary Volkswagen

42 reviews
 1525 East Interstate 65 Service Rd S, Mobile, AL 36606US

Write a review

Rating Error
Review Error
(251) 459-8996

Write a review

All reviews summary

42 reviews
  • 25 reviews4.9
  • 8 reviews5.0
  • 3 reviews5.0
  • Show All
5on SoCa Advertising, Feb 11, 2018
The service advisor Carlos was very rude, he was very argumentative and disrespectful. The worst customer service I have ever experienced and I work for a dealership. more »
5on SoCa Advertising, Jan 27, 2018
We have business with them for over 15 years. There service department especially Dennis has kept us coming back. So today we bought our 5th VW a 2018 Tiguan SLE. It is awesome and our Salesmen, Santwan Wiley worked tirelessly for the last 6 weeks to find us exactly what we wanted. He’s next door at Volvo ask for him 👍
And if you need service ask for Dennis 👍
more »
5on SoCa Advertising, Sep 18, 2017
These guys are awesome. Justin the sales manager helped me when I didn't think it would be possible. I recommend dean mccrary to all more »
5on Dealerrater, Jun 27, 2017
"Great Experience"
Debbie and Justin are miracle workers! We recently purchased a used vehicle from another high end dealership in town and were told we only had one credit offer. Long story sho
rt....after they tried to pull a fast one, the deal was not funded and we had to turn the car back over. A friend told me to try Dean Mcrary VW. Not only did Debbie find the perfect suv for us, but Justin had us multiple finance offers! We even got approved to buy 2 vehicles! Oh, and the Dean Mcrary vehicle is 6 years newer, half the miles, and has a FOREVER warranty (oppossed to the 2yr one the other vehicle had)...for just about the same price! more »
5on BBB, Mar 13, 2016
I had a very positive new-car buying experience at the McCrary Mazda dealership: a lot of individuals put in a lot of work to get the right car delivered, plus they met my tight schedule. Bottom line: I felt that the team members were honest and sincerely friendly, and I also feel that I got a good deal for the new car as well as a fair value for my trade-in, which is the ultimate reason why I made the purchase. more »
5on Edmunds, Mar 11, 2016
1st time service
My vehicle was serviced in a timely manner and everyone there made sure I was kept informed of how long it would take and my vehicle was cleaned for mw as well! I loved that.
more »
5on Edmunds, Mar 11, 2016
My vehicle was serviced in a timely manner and everyone there made sure I was kept informed of how long it would take and my vehicle was cleaned for mw as well! I loved that. more »
Business Response:
Thanks for the kudos. It is gratifying to hear that you were received in such a timely manner and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best Regards, Dean McCrary VW Team
5on Edmunds, Sep 23, 2015
Thank you for the good service
Tim was wonderful. I called from on the road and was able to get in as I still had a good deal to travel. He got me in and made every effort to ensure my travels w
ould be safe. I appreciated his attention to detail and speed of getting me in in an emergency for me. more »
5on Dealerrater, Nov 14, 2014
Excellent service and knowledge from everyone at Dean McCrary. I was very impressed by the service that i received. Thanks to Christina for the referral. I was able to be in and out without waiting forever. I would definetly recommend Dean McCrary VW to anyone looking for a great deal from knowledgable employee's. more »
5on Dealerrater, Nov 12, 2014
I came in to look at the VWS and as soon as I walked through the door the receptionist Christina was so friendly ..she went above and beyond making sure we where helped . she offered us coffee and popcorn that was in the waiting room and she made sure she got me a sales person as soon as one became available ... David Barren and Ken Goff the sales mgrs. where very helpful as well by providing me precise financing options that worked with my budget . My overall experience was the best at Dean McCrary out of any dealership I have ever been to ..I will purchase another vehicle when it comes time but it will only be from Dean McCrary when I do. more »
4.8on Dealerrater, Nov 10, 2014
When I walked in to the dealership, I was greeted by a receptionist named Christina. She represented Dean McCrary's customer service to the "T'. She was very friendly and all smiles when I walked in. This dealership is outstanding with their customer service. If you are looking for a great place to feel welcomed and not forced to sign on the dotted line for a car, this is defiantly the dealership to go to. I will always be going here to shop for a vehicle. more »
5on Dealerrater, Sep 28, 2014
Everyone was wonderful at this dealership and very helpful when it came to answering my questions about the cars! I was able to purchase my vehicle and get in and out in no time! I would recommend this dealership to anyone more »
3on Cargurus, Mar 04, 2014
fair more »
5on Cargurus, Jun 16, 2013
Dealership was great very helpful with everything very knowledgable
, they definitely went out of their way to find me a car I could afford.
And I purchased a brand new one :)
more »
5on Dealerrater, May 14, 2013
The staff at Dean McCrary was top notch. I always dread vehicle shopping, but this time it was actually a great experience. They were so patient and helpful...even my five yr old daughtet had fun! more »
5on Dealerrater, Sep 24, 2011
Jarrett Shaw was the most patient and efficient salesperson we met as we shopped from Gulfport, MS to Mobile. My husband did not even know what he wanted for sure, so we looked at many vehicles from SUVs down. We were able to drive any one we wanted and Jarret never let on that he was getting frustrated with us. (Since we were all over the lot, he must have, but we never saw anything but good attitude and helpfulness from him.) His professionalism sold my husband who actually bought a new car instead of the used car he had thought of buying. We were never pressured at all nor did we feel uncomfortable here. Everything was handled efficiently and took a relatively short time to complete. I realize that there were others involved but definitely look for Jarrett! He made it happen for us and we heartily recommend him to everyone looking for a car, used or new. more »
5on Dealerrater, Jul 02, 2008
I came in to have my beetle worked on and the service dept. was great. I worked with Craig and dennis and had no problems, Everything was fix and done in a timing manner. Then I when up front to look at the new cars and I had been talking to Ellen Chapman and Lin Williams about there new VWs.Then I meet there boss Gray King and he was very nice.. They didn't try to pressure me like other dealerships would. At this time I couldn't afford a new car but everyone I worked with was great.You should stop by and check them out. They are also can sell Mazda cars and Suv's.. I didn't get a chance to check it out but the new building looks very nice. They also have a website, that is where I had send in a email to Ellen Chapman. more »
Page 1 of 1

Google reviews summary

25 reviews


1525 East Interstate 65 Service Rd S, Mobile, AL 36606
Today 8:30 am - 7:00 pm

Request appointment

Time :