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Dent Mechanic Group - Dallas, TX
- Dallas, TX
About this business
Dent Mechanic Group is a Top Rated, Dallas based car and truck hail repair shop. We provide hail damage repair and paintless dent repair to the greater Dallas area including Plano, Dallas Metro, Arlington, McKinney, Irving, Grapevine, and more. When your car get's hit by the Hail storms notorious to Texas, we're here to help you get back on the road at a fraction of the cost. We also provide a free rental car during your repair, we'll pick up and return your car for free, we have fast turn around times, and you'll pay $0 out... read more
Location details
11333 Emerald St, Dallas, TX, 75229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Let me start by saying Josiah is awesome! This guy gave me the white glove treatment! He thought of everything, he had the rental car delivered and had my car picked up, and when the service was complete he did the same thing at the rental car picked up in my car deliver it to me! I would highly recommend this company to anyone looking to get dent and hail damage repair work done.
Business response:
Thanks for the stellar review, Eric.
I'm certain everyone reading this has heard of the "red carpet " treatment. Wait for it....... Well the Dent Mechanic Group has elevated the aforementioned thought process and has perfected what I call world-class " GOLD CARPET" treatment. As a consumer first and a now devoted customer I was blown away by the delivery process of my rental to the craftsmanship that went into restoring my vehicle to its condition before the hailstorm. There was no out of pocket expense for the rental and they waived my deductible. Now for thos... read more
Business response:
Mr. Turner, the honor was all ours! Thank you so much for a wonderful review. From the back of the house to the front of the house, your review has inspired ALL our teammates. This kind of review is always our goal and we are overjoyed we succeeded with you! Thank you again, Mr. Turner.
Got my Crosstrek back.... Looked Brand New... I had a minor issue or thought I did with my sunroof leaking. I Notified David and promptly scheduled some to come to my location to have it checked, The were on time, polite and professional they spent time taking everything apart and looked for the leak. With My assistance we could not find and issue, They promptly cleaned up where water had come in and you can not tell at all... With some more testing everything was reconnected and everything was perfect. Issued seemed to be... read more
Business response:
David, thank you for your thoughtful review. We STRIVE FOR FIVE stars each and every time. Do we succeed each and every time? We'd like to say yes, but darn it, sometimes we come up short. When we do, Tim, David and the rest of our customer service professionals jump into action to ensure we complete vehicle repairs from beginning to end. Thank you for your patience, your great review, and most importantly, your business, David.
Frequently asked questions about Dent Mechanic Group
How is Dent Mechanic Group rated?
Dent Mechanic Group has a 5 star rating with 1,242 reviews.
When is Dent Mechanic Group open?
Dent Mechanic Group is closed now. It will open on Saturday at 10:00 a.m.
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