Jason S. on BirdEye
3 years ago
03/17/2016, 14:03 PM
I needed a battery charger for a BIOX X-ray camera that our dentist in Guatemala uses to provide free dental care for needy children. Without the charger we can't take X-rays of the children's teeth and are limited in our ability to provide dental care.
The company that sold us the BIOX camera went out of business and I called and spoke with sales reps at 2 distributors that promised to Source a charger for me but then failed to ever call back.
I then called Dental Planet and spoke with Dale. He was professional, prompt and had my order taken care of quickly. It didn't matter to Dale that it was only a $100 part and not a $10000 piece of equipment. He took excellent care of me just the same.
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