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Enterprise Rent-A-Car
- Transportation Services
- Chicago, IL
About this business
Specialties Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France, Spain, Portugal, Italy and Greece. Moreover, with more than 5,500 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs - and local car rental customers are picked up at no extra cost. We are... read more
Location details
6400 N Schilling Rd, Chicago, IL, 60666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 12:00 p.m. | |
| Tue | 5:00 a.m. to 12:00 p.m. | |
| Wed | 5:00 a.m. to 12:00 p.m. | |
| Thu | 5:00 a.m. to 12:00 p.m. | |
| Fri | 5:00 a.m. to 12:00 p.m. | |
| Sat | 5:00 a.m. to 12:00 p.m. | |
| Sun | 5:00 a.m. to 12:00 p.m. |
I recently rented a car at ORD. Spencer at the rental counter was very helpful and went beyond call of duty. Surely, after a long streak of unusually warm weather in Chicago, mother nature decides to make roads as slick as possible for this southern driver. So I asked if I can get a bigger car. Spencer went to the back lot to find a decent car for me. He trenched through the ice and bone-chilling weather. He found one and gave me a reasonable cost for it too. Thank goodness for the bigger car and traction control with all th... read more
My normal preference for rental is Alamo, a enterprise co but due to the holiday demand Enterprise was the only place that had cars available at a reasonable rate. The new system they have for pick up is the quickest I have ever seen. No paperwork till you get to the gate to exit and I mean super fast. The young lady at the ohare exit on Christmas Eve around 10am was such a professional polite person to interact with and I think Enterprise just might have replaced my first place for choice of rental. From the shuttle ride wi... read more
I have used Enterprise for over 30 years and generally they are great. This trip was more challenging and my past Chicago rentals have been not quite up to par. The manager did speak with me on the spot and took care of my issue on the spot. The staff is always top notch and customer focused. The problem is inconsistent quality of the vehicles and the price paid has been higher than the value. A car with nearly 40,000 miles is not a new vehicle and premium prices are not justified. I also don't think the toll pass is a good ... read more
I had the best experience. I got my car with in 5 minutes of arriving and the check out process was just as quick. The people were friendly and ready to answer questions. I would use enterprise again in a heart beat.
The Enterprise shuttle arrived at Chicago O'hare airport within 5 minutes. After a short ride to the Enterprise lot I was on my way with my rental. The entire process took less than 20 minutes. Great service.
I had a very positive experience at Chicago O'Hare. Although the location is off-site, the shuttle was waiting as soon as I left the terminal. Within minutes, I was at the Enterprise counter. The agent was very courteous and helpful and I was quickly on the road. The car was well maintained, and the toll pass worked at every booth. I returned the car in Kalamazoo, MI, without any problems--and they even gave me a ride back to my parent's apartment.
Nothing but positives for me. The staff at check-in were pleasant and helpful. The attendant provided me a heads-up about the tolls (even though I did not purchase the auto-toll piece). Return was easy and fast. Shuttle driver was also cheerful and pleasant. Would definitely be a repeat customer
Arrived Thanksgiving morning. Shuttle driver was having to turn away people without reservations because no cars available. Two men got on anyway, just in case there was an early return. On the way to Enterprise the driver called a different car rental agency and found a car for the two men. I've never seen that before! Sorry I don't remember the driver's name. The rest of the rental experience was as good as could be expected. I always rent from Enterprise at O'Hare and will continue in the future.
Excellent service. Didn't have my rate class at site so they upgraded me for free. Have rented here several times and service has always exceeded my expectations. O'Hare airport should take some lessons from these guys!
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.3 star rating with 4,854 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is open now. It will close at 12:00 p.m.