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Enterprise Rent-A-Car
- Transportation Services
- Chicago, IL
About this business
Specialties Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France, Spain, Portugal, Italy and Greece. Moreover, with more than 5,500 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs - and local car rental customers are picked up at no extra cost. We are... read more
Location details
6400 N Schilling Rd, Chicago, IL, 60666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 12:00 p.m. | |
| Tue | 5:00 a.m. to 12:00 p.m. | |
| Wed | 5:00 a.m. to 12:00 p.m. | |
| Thu | 5:00 a.m. to 12:00 p.m. | |
| Fri | 5:00 a.m. to 12:00 p.m. | |
| Sat | 5:00 a.m. to 12:00 p.m. | |
| Sun | 5:00 a.m. to 12:00 p.m. |
Shuttle was on time and fast, people are always nice and great. Fast rental process and cars are clean.
Easy airport access, good shuttle service, polite people.
If you don't have a credit card stay away. I booked everything online, showed up there for my reservation, and because I didn't have a credit card (bank cards not good enough). So stuck in Chicago with no ride. Have to go pay higher last minute rates with a decent rental company.
We rented a car after our flight was cancelled, necessitating the drive from Chicago to New York. We opted in and paid for the EZ pass only to reach our first toll to realize it was not placed in our car. This made for a much longer drive with extended wait times at numerous tolls on the drive to New York.
I rent from this location every week and have been for over a year already. I am a regular customer that spends a lot of money at this location. Every week there are different people working there. There is NO customer loyalty appreciation at this location. The staff always seems disorientated. Just this past Monday I rented a car and the guy at the counter finished up with me and told me to wait and someone will be right with me. Another gentleman used the kiosk to expedite his check out. We both stood outside in the cold w... read more
Lost my reservation from another car rental place due to arriving past a 2-hour window and supposedly NO cars left to rent. Rode the shuttle back to O'Hare airport and took the Enterprise to their shop. Made a reservation on my phone on the shuttle ride. Walked right up to the counter, was greeted friendly by at least two staff members and was in my car in less than 10 minutes. I will definitely use Enterprise again!
At 6pm on a Saturday, I waited 25 minutes for the first shuttle to arrive to T3 (having watched 5 National shuttles and 3 Hertz shuttles pass by during that time). It took 35 minutes to get me into the first minivan only to find out that it was tainted by the odor of vomit. I was moved into a 2nd minivan only to find out (upon attempting to leave) that it had been sold. We unloaded and reloaded again into the 3rd minivan of the evening and departed after 1 hour and 45 minutes. As a consistently loyal customer of Enterprise, ... read more
the last shuttle of the night passed me without stopping and then i had to sleep at the airport from 1:30a to 5a until they opened again.
Customer Service is outstanding. Staff is awesome.Was disappointed when booking in Sept 2016, for a Prem. SUV, that one cannot be provided for upon arrival. 6 people in a family, 6 large suitcases, and they give us a "short" Denali. We can't fit. Never did receive a Suburban. It was explained to me that people want that kind of heavy car in the snow etc, Yes, you're right, so have extra on hand...and take a look ahead of time for the families that book 3+ mos in advance, and service them.
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.3 star rating with 4,854 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open tomorrow at 5:00 a.m.