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Enterprise Rent-A-Car
- Transportation Services
- Chicago, IL
About this business
Specialties Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France, Spain, Portugal, Italy and Greece. Moreover, with more than 5,500 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs - and local car rental customers are picked up at no extra cost. We are... read more
Location details
6400 N Schilling Rd, Chicago, IL, 60666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 12:00 p.m. | |
| Tue | 5:00 a.m. to 12:00 p.m. | |
| Wed | 5:00 a.m. to 12:00 p.m. | |
| Thu | 5:00 a.m. to 12:00 p.m. | |
| Fri | 5:00 a.m. to 12:00 p.m. | |
| Sat | 5:00 a.m. to 12:00 p.m. | |
| Sun | 5:00 a.m. to 12:00 p.m. |
Customer Service which actually focused on the Customer and the Service! My last Ohare rental experience left a bad chip on my aging shoulders, completely unprofessional, slow and uncaring attention...yes DOLLAR I'm talking about YOU. This trip we went with Enterprise. WOW! We were actually greeted, quite warmly and genuinely, by the shuttle driver, Ushered personally to the counter, and the entire rental processcompleted in less than 8 minutes! DOLLAR made us wait in line and at the counter for 1 hour and 45 minutes with on... read more
As an Enterprise Plus member, I've used this as my rental car 'go to' for years. However, my most recent experience has left me second guessing them. I was charged for two days when I had the car for less than 24 hours and the IPass they gave me did not work at any IL or IN tollbooths, so, I paid my own. I filed a complaint to get a refund for the extra day and, after several attempted contacts over the past week, they've gone unanswered and unresolved. Customer service keeps assuring me they've been apprised, but, no one co... read more
Not a good experience..continual misinformation and inflated charges coupled with rude agents when trying to resolve. Don't recommend Enterprise
I am a plus member. The agent was very nasty and she gave me a defected car.. The vehicle was making noise (rear tire).. I will never going to book again at this place..Thanks.
Everything with this rental experience was great except for the shuttle back to the airport after dropping off the car. Our driver was talking to us and my wife started laughing and he apparently did not think it was funny. She apologized for laughing and he said "No you ain't, you sorry little piece of sh*t." That is completely unprofessional and inappropriate. Other than that, the experience was fine.
My experience with the recent rental was OK, the one issue of the car not to the worth of value spent, it has all paint spread over it. Vehicle steering pulls a side, managed as I used for local ending up with shoulder pain. Not happy with this rental.
I've been an Enterprise client for almost 10 years. I've never had a bad experience until now. I'm not the type of person that complains, so this is a first for me. In short, do not use Enterprise if flying into Chicago O'Hare International. It's the busiest airport in the country and you'll be waiting in line no matter what time of day or night you travel. If you're a business traveler like me, every minute counts. Enterprise is not located at the airport at O'Hare. It's located offsite. Right now, there is a ton of constru... read more
I rent a car from you and Amount Due at Pick-Up was USD 254 but when i took it, i paid USD 320. i dont know why? They did injustice to me
Construction is difficult to get around. Location is the farthest from the terminal. Instructions to shuttle was hard to understand. I ended up walking from Terminal 2 to the shuttle bus center for hotels to Terminal 3 for a pickup. Service at the off-site location was quick and efficient. They tried to sell-up at every opportunity. Did not take the gas-option. Note there are not many stations nearby to fillupwhen returning. If coming from the city, exit @ Cumberland and find a gas station, then take that road toward the air... read more
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.3 star rating with 4,854 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open tomorrow at 5:00 a.m.