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Enterprise Rent-A-Car
- Transportation Services
- Chicago, IL
About this business
Specialties Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France, Spain, Portugal, Italy and Greece. Moreover, with more than 5,500 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs - and local car rental customers are picked up at no extra cost. We are... read more
Location details
6400 N Schilling Rd, Chicago, IL, 60666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 12:00 p.m. | |
| Tue | 5:00 a.m. to 12:00 p.m. | |
| Wed | 5:00 a.m. to 12:00 p.m. | |
| Thu | 5:00 a.m. to 12:00 p.m. | |
| Fri | 5:00 a.m. to 12:00 p.m. | |
| Sat | 5:00 a.m. to 12:00 p.m. | |
| Sun | 5:00 a.m. to 12:00 p.m. |
Scam artists. I have rented from Enterprise for years with no problem. Then I returned a car and they "found" a scratch on the front bumper that was not listed when I took out the car. When I inspected the car, it was dark, the car is black, it was under a roof and the scrape was not visible.When I returned it in the bright sunlight, they found it. A very minor scrape that I am sure that I was not responsible for.However, I have filed with the insurance company (American Express) and don't expect any more hassles.
Felt this is the best place to rent a car especially in busy weekends and long holidays for cheap prices where every other car rental is going to rip us off. But, make a note, it's very hard to find the location of the car rental. I rented out a Chrysler Town and Country but it turned out to be my worst nightmare and understood why they rent out for cheaper prices. The car wasn't in it's best condition and it was really difficult to navigate with it.
I prefer Enterprise as a car rental service - I don't feel ripped off as I have had with Hertz. Anyway, the O'Hare location was a challenge. For someone who has never been there before, finding my way using the poor maps was very frightening and they were of no help. What should have been a simple getting onto a highway turned into a three hour nightmare to get somewhere an hour away. And when I was shuttled to the airport to leave, I was dropped off at the wrong terminal (my luggage was removed and trusted I was in the righ... read more
Total RIPOFF! I have taken my business to Hertz. I rented in Chicago with plan to drop in Milwaukee. They charged me $1,600 for a one week rental (so much for the free upgrade)without a drop-off fee (quoted at $77). That is 5x what I was quoted and signed for!
I rented a car from Enterprise on 8/3/2015. I had to choose Enterprise, as it is a corporate partner with my company and I was forced to choose the lowest rate of the rental providers. This was my first time with Enterprise and I had to set up a new online account. That was easy and booking was easy (through my corporate travel site). On the positive side: Upon arrival, I was professionally greeted, the counterstaff was very pleasant and it took about 15 minutes to check in, review the rental agreement and obtain my car. The... read more
I am usually a Hertz Customer, but decided to try Enterprise due to the lower rate offered. Shuttle Ride: The Shuttle ride was great and the driver was helpful with my luggage. Check-In:The one on one customer service threw me off a bit as I am use to getting my Gold Number at Hertz and walking straight to my car. It was great to talk with someone at Enterprise, but I will say that I thought the process was very slow and seemed unorganized. I would prefer to arrive and have the car assigned already upon my arrival with the o... read more
Enterprise offer good service. Staff at O'Hare should alert customers to the preponderance of automated tolls which accept only coins - and the Illinois tollpass.
I drove to O'Hare to pickup my rental car for a business trip. I asked where I could park my personal car for the night and the customer service rep directed me to the cell phone parking area kiddie corner from Enterprise. I asked if it was a short walk and he said it was. Little did I realize after I parked there were no sidewalks, crazy traffic, and construction surrounding the area walking back. It was a verydangerous area to be walking around. Note taken, I did not want to do that again. The next day when I returned my c... read more
Booked through Costco. Enterprise claimed I cancelled when I arrived. Made to wait while they supposedly called Costco. They finally booked same vehicle at same price, but clearly a ploy to not have to pay Costco the commission they are due. I checked with Costco after the trip, and they have no record of my reservation being cancelled. I will think twice about renting through Enterprise again.
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.3 star rating with 4,854 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open tomorrow at 5:00 a.m.