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Enterprise Rent-A-Car
- Transportation Services
- Chicago, IL
About this business
Specialties Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France, Spain, Portugal, Italy and Greece. Moreover, with more than 5,500 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs - and local car rental customers are picked up at no extra cost. We are... read more
Location details
6400 N Schilling Rd, Chicago, IL, 60666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 12:00 p.m. | |
| Tue | 5:00 a.m. to 12:00 p.m. | |
| Wed | 5:00 a.m. to 12:00 p.m. | |
| Thu | 5:00 a.m. to 12:00 p.m. | |
| Fri | 5:00 a.m. to 12:00 p.m. | |
| Sat | 5:00 a.m. to 12:00 p.m. | |
| Sun | 5:00 a.m. to 12:00 p.m. |
I have begun to use Enterprise Rent-A-Car exclusively. They are a cut above when it comes to customer service. In fact, they are obsessed with customer service. As a frequent traveler, I value their attitude and commitment to pleasing their customers.
An absolutely professional experience. The Shuttle was on time, staff was friendly and efficient, and the car rode perfectly well. My return was easy and I was on my way to the airport five minutes after dropping off my car. I was offered assistance each step of the way. Will definitely use again.
The service was excellent. I have never seen such professional and thoughtful service with Enterprise. This location goes above and beyond and it is definitely note worthy. I have to rent cars often with Enterprise due to travel for work and I must say that this was by far my best experience.
Awesome experience with the staff and the car. Will suggest my friends to take rental fron Enterprise O'hare only.
Amazing service!!! Fast, easy, and affordable. Friendly and helpful employees. We went to Enterprise on time ready to pick up our Ford Explorer rental that we reserved and left with a Mustang Convertible for a cheaper rate! This made our trip to Chicago that much more awesome, and we were highly satisfied with our vehicle and the service! Highly recommended and I will continue to use Enterprise!
The customer service at Ohare was outstanding. Very friendly and supportive. There was only one compact left on the lot when I was there and I was in a hurry, so I had no choice but to accept the car. The car smelt like an ashtray. The car was extremely slow, there were several times I was afraid someone was going to hit me because it would not accelerate fast enough. I would highly recommend Enterprise stop purchasing those Chevy Beat's. Literally the worst car I have ever driven.
got caught at O'Hare with delayed flights due to weather and only live 1 1/2-2 hours drive away. Coming back from Italy so we were already exhausted. Enterprise staff went above and beyond as we had limited funds (hadn't brought all credit/debit cards with) and they had limited vehicles. They got us home safe and sound and ended up being home over two hours before the scheduled flight even took off! Thanks Enterprise! Especially Jenna? (only female there that night 7/13?) and the manager....will use again for sure!
We choose Enterprise,however w/most recent rental,O'Hare,there were problems,including a malfunctioning vehicle which had to be towed. Young daughter and I traveling alone. Almost 2 hours for tow, grateful he came, but without replacement vehicle. Made our own arrangements for travel and ride back to airport next day, rather than wait for iffy delivery of 2nd vehicle.Appreciated honesty of tow driver,CS rep. relaying- "this happens a lot, vehicles malfunctioning, not serviced regularly, or previous customer not reporting pro... read more
Excellent, fast customer service. I was extremely pleased with my pick up and drop off. Worked with me to understand the best way to proceed and didn't try to up-sell beyond my comfort level.
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.3 star rating with 4,854 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is open now. It will close at 12:00 p.m.