Eureka Floor Carpet One

Amy Smith 

on Google

a month ago

I don't usually leave bad reviews unless I think the consumer should be aware. We got our stairs carpeted in our two story home that was built in 1950, nothing is plumb. Well the installer only took one measurement and due to the fluctuations in the with of these old stairs the carpet couldn't reach to cover to the wall of the staircase. We contacted Eureka Floor Carpet One and they sent their guy out to try to fix the situation. He didn't, because you cant stretch carpet. The best he could do was to split the difference. He... read more

Marc Rossi 

on Google

4 months ago

I don’t normally leave reviews unless they are positive. But in this case I do wish we had spent our money somewhere else. The final bill for our project was roughly 20% higher than the estimate. In particular, some work that their estimator indicated would cost $600-$700 ended up costing over $2000. I tried two in person visits, some emails and a few voicemails to get an explanation, but the owner refused to communicate with us. The only communication I had was when they asked their bookkeeper to contact me about payment. E... read more

David Wickizer 

on Google

a year ago

We are pleased with our new floor, albeit the project isn't completely done yet due to pieces on backorder, however, I'd recommend shopping around before settling on this company. Initially, we were excited to work with them and to see our new floor installed. The process, though, was made confusing between what we were told by the salesperson, the estimator, and the installer. None of their spiels seem to line up. And they certainly didn't line up with what the written contract spelled out. Our job ended up costing close t... read more

Emily Dalton 

on Google

2 years ago

Fantastic job! Eureka Floor refinished our hardwood floors and did a wonderful job. Our floors looked amazing and Eureka Floor was even able to repair one stair that was damaged and bring it back to pristine condition. They used high quality finish from Bona which I really appreciated, and the work went as smoothly as a newly finished oak floor. :) They finished on time and even refunded us when the actual work cost less than the estimate--when does that ever happen? I could not recommend them more highly. 

Natalie Arroyo 

on Google

5 years ago

I've had flooring done by Eureka Floor Carpet One twice, and been very happy with the results. The estimate was thorough, installation was quick and professional, and the installers communicated with us well. The end product looks great. I personally like that customers can wander around the showroom unharassed, but people who want lots of attention might be mildly bothered that the employees mostly leave you to look unless you ask for help. Works for me, though!