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Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not great Sheets and pillows stunk. Staff not the most pleasant upon arrival waited 10 minutes before someone came to the counter
I should have stayed at a hotel since there was no daily maid service and you had to exchange towels at the front desk. Also, I missed having a hot breakfast and a lobby to relax in. There is no place to visit with folks there.
Hotel was without power and was running on a generator. I was given a room on the second floor. Elevator was not working. I am in my mid 70s with bad knees. After I wrestled my way up the stairs with my luggage, and got to the end of the hall, my room key wouldn't work. I called front desk for assistance and was told to come back down to get another key. After I finally got in the room, I found out there was no cable, there was no little bar of soap at sink, no paper drinking cup, and no cable t.v. I was told power and cable... read more
stay away! never going back
Business response:
Thank you for taking the time to provide your feedback about our hotel. It is very helpful for us to hear from our guest because it helps to identify any concerns with our hotel. We hope you will give us the opportunity to better serve you in the future.
No ice, no toiletries, very basic and not at all comfortable.
Worst hotel The room was disgusting and dirty. It smelled so bad we couldn't stay there. I will never go back.
Did not honor my reservation Even though I had a confirmed, prepaid reservation I was informed upon my arrival that there was no room available. The reason given was due to overbooking. The reception clerk refused to take responsibility for this because I had reserved the room on Hotels .com.
Business response:
I appreciate you taking the time to write a review of your experience with us. The overbooking situation you described, and us not taking full responsibility, is unacceptable. I sincerely apologize. Your comments were reviewed by the staff and we will do our best to accommodate reservations moving forward. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us in the future to show you our positive strides taken to enhance your experience with us.
Travelers beware Your website offered a smoke free environment. Upon exiting the elevator the odor if smoke permitted the entire second floor including our "non smoking" room. The room and bathroom were not clean. We were scheduled to stay three nights but checked out after the first night.
dirty Dirty rooms.lousy showers.Even lobby was dirty. Hotel not worth the price
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 3.6 star rating with 1,419 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is closed now. It will open tomorrow at 9:00 a.m.