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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very friendly. And when I needed something they were on it. Would love to come back and stay again someday.
Business response:
Cynthia, thanks for taking the time to share your comments online. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Thank you once more for being a guest at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
Had two strangers knock on my door at 5 in the morning. Called the front desk but they did not want to address it and hung up on me.
Business response:
Thank you for your feedback. We’re saddened to read we were not attentive to your needs and that our lack of responsiveness marred your stay with us. We have shared your concerns with our team, and we’re taking immediate steps in order to address prevent such incidents from happening again. We hope you will give us the chance to make it up to you. Sincerely, Hotel Management
Great hotel for the price we have stayed a few times. Elevator and bathrooms by lobby were out of order so it was inconvenient to have to walk all the way around. Price is great.
Business response:
Thank you for choosing Extended Stay America once again. We are happy to know you had a pleasant stay with us and found us to be a good value. However, we are sorry for the difficulties you faced because of temporary issues. We appreciate your business and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Great service and rooms
Business response:
Tyrone, thanks for the kind review of Extended Stay America and recommending us to others. It feels so good to know you were impressed with your well-appointed room and the service provided by our staff. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Unfortunate extended stay Unbelievable dirty, 1 cockroach is enough cockroaches to make me leave and that's exactly what happened..
Business response:
Matthew, thank you for reviewing your experience. We sincerely apologize for the situation you described. You are absolutely correct to expect a clean & bug-free environment when staying with us. Although we have regular pest control service at our hotel, we have contacted them for an immediate visit to address the issue quickly. We hope you will give us another opportunity to provide you with a better experience. Sincerely, Hotel Management
It was okay It was ok. Booked 2 rooms, there were no towels and had to ask for sheets for the sofa bed for both rooms even though they knew there was going to be more than 2 people per room. Oh and breakfast was barely a breakfast there was just granola bars and coffee basically
Business response:
Dina, thank you for being our guest at the Extended Stay America. Although we are glad you had a comfortable stay, we are sorry for the inconvenience you had while you were here. We have taken a note of your feedback and will be shared with the concerned teams to improve our future guests’ experiences. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Hotel was dirty people smoking bad bad experience
Business response:
Thank you for the review and for sharing your experience. We apologize for the smoke odor you experienced while you were here. It is a concern because we adhere to a strict 'no smoking' policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Everything was wrong and terrible, i have to change three different rooms
Business response:
Jorge, thank you for your review of our hotel. Please accept our apology for the problems you encountered and for the inconvenience with changing of rooms. We hope you will return so we can make a better impression and make it up to you. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,061 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.