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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Would not stay here again.
Business response:
Dear Chelsea, We are disappointed to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we apologize for any shortcomings during your stay. We value your feedback and will use it to improve our services for future guests. If there are specific concerns you would like to discuss further, please don't hesitate to reach out to us. We hope you will reconsider and give us another opportunity to provide you with a better experience in the future. Thank you for bringing this to our a... read more
The advertised breakfast is just a coffee machine.
Business response:
Dear Thiago, We sincerely apologize for the disappointment you experienced regarding our breakfast offerings. Your feedback is valuable to us, and we understand the importance of starting your day right with a satisfying meal. We will review our breakfast options to ensure they align with our guests' expectations and provide a more fulfilling experience. Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future. Sincerely,Hotel Management
Limited usage bathroom out of order pool not working odor in the building and mildew and mold in bathroom. And I was charged $100. To cancel
Business response:
Dear Valerie, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
Would not stay here ever again It was horrible. There was hair in my sink mold in the tub.. there was also piece of the closet frame broken from the floor and sticking up which was a safety hazard.. beds where hard. My room windows curtains did closes I had to hold them Together with clips. It was like a bad movie hotel
Business response:
Dear Samantha, Thank you for bringing these concerns to our attention. We apologize for the issues you experienced during your stay. We take cleanliness and safety seriously, and we are sorry that we fell short of your expectations. Your feedback is valuable to us, and we will address these issues to ensure they are resolved promptly. We appreciate your feedback and hope you will give us another opportunity to provide you with a better experience in the future. Sincerely,Hotel Management
Pool is closed and they don’t tell you until you get to the hotel and no breakfast
Business response:
Dear Aylen, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,890 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.