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Extended Stay America - Pensacola - University Mall
- Hotels
- Pensacola, FL
About this business
Location details
809 Bloodworth Ln., Pensacola, FL, 32504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
The floors were dirty, and the room smelled. I didn’t even hang out in the room only slept. I left with bites on my arms. Never ever again will I stay there.
Business response:
Dear Guest, We’re very sorry to hear that your stay did not meet your expectations. Guest comfort and safety are always our top priorities, and we appreciate you bringing your concerns to our attention. Your feedback regarding the condition of the room has been shared with the appropriate team for review. We hope to provide you with a more comfortable stay in the future. Sincerely, Hotel Management
Sábanas rotas , golpe
El fogón está lento no hay servicio de limpieza y hay cucarachas
Está un poco malo el fogón la limpieza y hay cucarachas
Only needed a room to grab a few hours of sleep for a long road trip: didn’t get any. The TV didn’t work. The A/C wasn't working properly, so it was warm and muggy. There was no ice machine. Was told bc it was extended stay, ice cube trays were present. No ice cube trays anywhere. Steam cleaning floors at 7:30 am. Harassed by front desk on 4 separate occasions at the door asking about checking out - started at 8 am and continued until 10:30 am. I should've saved the $63 and slept in my car!
Did not have housekeeping
This was the worst experience I’ve ever had on vacation starting first with the deposit for the room I was not aware of that fee until I was checking in The staff very unprofessional The whole entire hotel stinks like smoke when you walk inside and when I walked into my room an I couldn’t even step completely in from the stench I had to just walk back out to request a new room Bathroom very small no walk space at all sink leaking water non-stop
Frequently asked questions about Extended Stay America - Pensacola - University Mall
How is Extended Stay America - Pensacola - University Mall rated?
Extended Stay America - Pensacola - University Mall has a 3.3 star rating with 2,825 reviews.
When is Extended Stay America - Pensacola - University Mall open?
Extended Stay America - Pensacola - University Mall is open now. It will close tomorrow at 12:00 a.m.