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Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was an overall mediocre experience. When I arrived, the front lobby staff was a little rough and not extremely friendly. The check-in went smooth and I arrived at the room. At first glance it was okay. Once inside with all the lights on, the carpet had multiple big stains and made me feel like I needed to leave my shoes on. The side chair had some unidentified white spots all over the back and seat of the chair (gross). The bathroom was very small, but clean and the kitchen area was clean as well. Both beds were comfort... read more
Disgusting hotel and not good location for Aiport! The hotel said it was by the airport and it is not! It's a 15-20 minute ride to Sea Tac I got a smoking room that smelled horrible- room wasn't very clean neither was the bathroom I will not stay here again
Not comfortable for a family stop-over We wanted an inexpensive place close to the airport for a quick rest after flying. Having had a good experiences in other extended stay style hotels, we had high hopes. This place was a big disappointment. The carpets were very grimy, the kitchenette had nothing to use, there was no coffee maker... this hotel had the fewest amenities I'd ever experienced. The free breakfast did not have milk or juice for kids... the only thing suitable was to make hot chocolate. Apples and muffins were ... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your stay was not to our company’s high standards. While we no longer keep dishware in guest rooms, these items, including coffee pots, are available upon request for no additional charge. In response to your feedback, I will be working with our staff to make sure our grab-and-go breakfast is fully stocked and that we are thoroughly inspecting rooms prior to guest arrivals. Thank you very much for bringing this to our at... read more
Good It was nice is that the bed had a stain on it and the bathroom.had no.fan botten on it
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that the bedding had a stain on it. As this hotel’s manager, I can assure you that I have spoken with our housekeeping staff to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience the next time you're in town.
Good for last minute choice Continental breakfast was less than desirable. Room was clean but wish we could have had a non-smoking one. Couldn't find the place initially as there's only a sign on one side. Overall, it fit the bill for the amount of time we had to stay.
Business response:
Willie - I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that our grab-and-go breakfast did not meet your needs. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience the next time you're in town.
Spend a bit more and stay elsewhere The lead receptionist/manager is very nice with great customer service skills. With that being said, she is obviously overwhelmed. Many of my complaints could be resolved by just having 1 more person and proactive preparation. For example, I asked for quarters for the laundry with another person behind me waiting. She told me that she didn't get her cashier till ready yet. Instead of just giving me the quarters I needed, she made me wait for about 5-8mins as she was putting all the cash in... read more
The staff had attitude everyday. The complimentary breakfast half the time wasn't there.
Freeway Close!! Hotel is located next to freeway onramp. Cover missing from electrical receptacle and safety lock (bar) missing from door. Addrss took me to front (Eastside) of hotel where there is no entrance and I ended up on freeway. Go to back (Westside) to find entrance.
No frills hotel, but clean and conveniently located. It would be nice if even the extended stay type hotels offered some fitness facility.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that our amenities were not to your expectations. Moving forward, I will be working with our staff to ensure we are clearly communicating our amenities during guest arrivals. Still, I am glad to read that we were able to provide you with a clean room and a convenient location. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in t... read more
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 3.1 star rating with 2,286 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.