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Extended Stay America - Seattle - Kent

3.1
  • Hotels
  • Kent, WA

About this business

HospitalityHotels

Location details

22520 83rd Ave. S., Kent, WA, 98032, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.12,286 reviews
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Anonymous's profile image
Anonymous 
10 years ago

Room smelled strange, able to hear other occupants and doors opening and closing, no remote for TV, no cups for water, elevators did not work. 

kris's profile image
kris 
10 years ago
Anonymous's profile image
Anonymous 
10 years ago

lacking The website said there was breakfast but all they had was oatmeal and apples. It also said coffee all day but it was put away at 9:30. When we checked in, the room they assigned us was in the middle of a deep clean and after waiting in the hallway for 15 minutes they gave us a different room. The kitchen didn't have any dishes or glasses and the room did not have a coffee pot. On a final note one of the ladies at the front desk was very rude to our children. 

Business response:

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that the room we checked you into was not ready and our grab-and-go breakfast did not meet your expectations. Your comments were reviewed by the staff, and we will be reviewing what was advertised online to be sure that our hotel is properly represented and to make sure your experience is not repeated. The staff and I appreciate your comments, as it will only help us to improve. It would be our pleasure to have you stay with ... read more

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DACIC 
10 years ago

IS NOT SAME LIKE OTHERS EXTENDED STAY HOTELS They advertise that they provide full kitchen ,but when you come to hotel surprise empty cabinets and droves ,and if you need it something you have to keep calling front desk to deliver to you...unlike others extended stay hotels where is all inside the room so you don't need keep calling if you need fork ,spoon, etc... I usually goes to hotels that are smoke free this one smell bad of smoking anywhere you walk inside hotel 

Business response:

Thank you for your recent review of your stay. I sincerely apologize that we no longer stock our rooms with kitchen supplies, we made this change company wide to help insure the quality and cleanliness of our kitchen supplies. Thank you for sharing your experience with us and thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future. 

Anonymous's profile image
Anonymous 
10 years ago

Extend Your Stay Elsewhere in America The area is seedy, and the people are of lower economical status, thus resulting in numerous illegal behaviors. The hotel does not have video surveillance, except at the front desk. I had my iPhone 5c stolen right out of my suite, and laundry stolen straight from the guest laundry facility. In addition, my boyfriend's entire golf club set was stolen out of his suite. Hotel management was and remains unwilling to acknowledge incidents, and/or remedy the situation for either if us. I do NO... read more

Business response:

Thank you for bringing this to our attention. We are very sorry to hear about your experience. Please accept our most sincere apologies. In response to your feedback, we will work with our staff to improve our security measures. Thank you again for your review. We would love to have another chance to provide you with a better experience the next time you're in town. 

KS's profile image
KS 
10 years ago

施設&スタッフ対応 1.無料コンチネンタルブレックファースト、期待はしていなかったが、コーヒーやティーバックに、カップケーキ類を置いてあるだけ。サイドホットメニューが1品くらい欲しい。結果、飲み物だけ利用、後はスーパーで買った物を室内調理。 2.キッチン設備が有るのに、調理器具&食器をわざわざリクエストしなければならないのは面倒。せめて基本の器具は部屋に有るべき。 3.チェックインは問題なく、日本でのプリペイドも確認終了。しかし、チェックアウト/早朝5:00(早朝フライトの為)時に、支払バランスがあるから精算しろと言われた。それもUSD200以上。よくよく会話すると、プリペイドが今確認できないから、一旦払え!7:00以降にエクスペディアと確認し、問題なければ返金するとの事。頭にきて早朝から英語で言い合い。結果たまたま宿泊予約証があり、提示しコピーを取らせ、ホテルの言うバランス精算はせず離れた。極めて不愉快。 もう利用しない 

Mark's profile image
Mark 
10 years ago

Good for nothing hotel First of all the room we got was next to the elevator.all throughout the night can hear the elevator going up and down. Trash from the previous guest was in the room when we checked in. We asked whether the hotel has any business center they said no.any printing facility as we had to print some documents we were told no. The hotel has Wi-Fi that's it.it was Sunday night and we could not find any other open place to get some printing job done. So basically this hotel is good for nothing. Speaking about ... read more

Business response:

Mark - Thank you for the feedback about your stay at our hotel. I am so disappointed that we failed to provide you with a clean, comfortable room. Please accept my apology. To make sure this doesn't happen again, I am working with our housekeeping staff to provide further training. As well, I am sorry to hear that you were not pleased with the amenities offered at our hotel. Your comments will be useful as we continue to improve our hotel. Thank you again for your feedback. We hope to have the opportunity to provide you with... read more

Anonymous's profile image
Anonymous 
11 years ago
1Cat's profile image
1Cat 
11 years ago

ample parking, clean but inconvenient and noisy We booked a room with a full kitchen so that we could prepare our own meals. The hotel requires you to ask for utensils and cooking implements. The room should have these items already in it when you get there. I don't want to go to the front desk at 11pm to ask for a glass. Also no hairdryers in the room unless you ask. I've stayed at several other Extended Stays before and this was one of the most inconvenient. There is little insulation between the walls or floors. Sounds li... read more

Frequently asked questions about Extended Stay America - Seattle - Kent

How is Extended Stay America - Seattle - Kent rated?

Extended Stay America - Seattle - Kent has a 3.1 star rating with 2,286 reviews. 

When is Extended Stay America - Seattle - Kent open?

Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.