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Extended Stay America - Seattle - Kent
- Hotels
- Kent, WA
About this business
Location details
22520 83rd Ave. S., Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unless you smoke The entire place smells strongly of smoke. I had a great view of the large amount of heavy machinery lots surrounding the place. At 12am we also had to evacuate because someone decided to cook popcorn for 30 mins, which is apparently a common occurrence. Would not recommend unless you have in issues with lots of smoke everywhere and don't mind hearing gunshots at night.
Business response:
Mike - Thank you for your recent review of your stay. I sincerely apologize that that there was a smell of smoke in the hotel and that someone set the fire alarm off during your stay. In response to your feedback, I am working with my staff on ways to help prevent false fire alarms and to make sure that all non smoking areas have a fresh clean scent . We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope we have the opportunity to see you again in the future.
A roof over our heads The staff was very friendly, we had a three night layover and knew we weren't booking paradise. We stayed on the first floor, and heard people above us and in the rooms beside us all night, which made it very hard to sleep. The toilet looked as clean as a public toliet. It worked for what we needed but we tried to spend the least amount of time in the room as possible and did not sleep well at all.
Room Stinks Wish I would have read the reviews more before choosing this hotel for my out of town stay while working in Kent. Room stunk BAD. I am a smoker and got a non smoking thinking It wouldn't stink. Next room over had two big dogs that barked loudly anytime some walked past there room. You could tell that many of the people were residents, not guests. No shampoo in my room went to the front counter to ask for some and she said they were out.
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that that there was not a clean fresh scent in your room. Your comments were reviewed by the staff, and we will make sure to inspect rooms prior to check-in to ensure that all smells have been diffused effectively. I am sorry that we did not have the toiletries your requested during your stay. We are working to improve on keeping a larger stock of items for guest request. I really appreciate you bringing this to our attention... read more
My stay The staff was great but the room's cleanliness was of low standards. Toliet didnt work so we got moved. Hairs everywhere and no shampoo.
Business response:
Kial - Thank you for your recent review of your stay. We appreciate the kind comments about our staff; however, we apologize that the cleanliness of your room was not up to standard. To make sure this doesn't happen again, I am working with my housekeeping staff and inspecting rooms daily. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Seattle - Kent
How is Extended Stay America - Seattle - Kent rated?
Extended Stay America - Seattle - Kent has a 3.1 star rating with 2,286 reviews.
When is Extended Stay America - Seattle - Kent open?
Extended Stay America - Seattle - Kent is open now. It will close tomorrow at 12:00 a.m.