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Extended Stay America Select Suites - Atlanta - Buckhead
- Hotels
- Atlanta, GA
About this business
Location details
3967 Peachtree Rd., Atlanta, GA, 30319, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cheap rate, horrible hotel. There was no remote for the TV in my room. I went to the Front Desk and they said they were out of TV remote controls. Service was poor and hotel was old and nasty. I won't stay here again. Get what you pay for!
Business response:
Thank you for your review. We regret the cleanliness issue you encountered and are sorry for the unsatisfactory service you received during your stay. These issues will be addressed with the appropriate teams to prevent them from occurring again. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
We were given keys to occupied rooms 3 times and walked in on naked guests.
Business response:
Thank you for your review. We apologize for the service issue you encountered and regret the inconvenience caused. Your feedback has been discussed with our front desk staff to ensure this is never repeated. We hope you will consider this as an isolated event and will give us another opportunity to provide you with a wonderful experience. Sincerely, Hotel Management
It’s dirtiest hotel I’ve ever seen in Atlanta.
Business response:
On behalf of our housekeeping team, please accept our sincerest apologies for the cleanliness issues you had with your accommodations during your visit. We are working with our housekeeping department to make sure that we deliver a superb stay every time. Again, we apologize, and we hope you will stay with us again so we can have a chance to provide you with the flawless visit you deserve. Sincerely, Hotel Management
i did not like that the refrigerator was not push back and i had to push it back myself the room stink very bad the phone was not working at all and the toilet was stopped up i had to call the hotel with my cell phone to get someone to pick up i told the man about the toilet he told me he was gone come up there never did i had to go buy a plummer and unstop it myself which was very nasty and i did not like i had too rooms and they was not wat i expected and im very upset and would like my money back for both rooms
Business response:
Thank you for reviewing your stay with us. We are sorry for the cleanliness as well as the maintenance issues you encountered and that we were not able to resolve them to your satisfaction. These issues will be addressed with our team to prevent them from occurring again. We appreciate your business and hope you will consider staying with us once more so we can provide you with the hospitality you should have experienced on this visit Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Buckhead
How is Extended Stay America Select Suites - Atlanta - Buckhead rated?
Extended Stay America Select Suites - Atlanta - Buckhead has a 3.3 star rating with 1,855 reviews.
When is Extended Stay America Select Suites - Atlanta - Buckhead open?
Extended Stay America Select Suites - Atlanta - Buckhead is open now. It will close tomorrow at 12:00 a.m.