Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint

Pinakee 

on Expedia

2 years ago

I booked for 6 people, but the sofa bed was not having bedsheets and blankets, also no kitchen utensils 

Samantha 

on Expedia

2 years ago

Very unclean There was food in the pull out bed. I had to go down twice to request someone to clean it (they never answered my calls) the 2nd time the woman said...you want ME to clean it? Im assuming she thought i was going to clean up from the last people who stayed there. There were alot of roaches and a very unsafe looking plug outlet 

Christopher R 

on Expedia

2 years ago

Staff was nasty, property discusting. The worst experience i have ever had with a reservation. Never again, with this chain or experian. 

Anonymous 

on Expedia

2 years ago

Poor Run down not clean other accomodations at around same rate nearby 

Chantel 

on Expedia

2 years ago

Roaches and no clean accommodations We had roaches in our room, the keys kept messing up, and we had no towels. I relayed all these issues to the manager herself and her fix was a 10% refund off of $250. It was not acceptable the conditions of the room nor how they felt like they should compensate the situation. 

Melissa 

on Expedia

2 years ago

The only good thing I can say about this hotel is that the two ladies who work here are nice. Upon entering the building, the smell of cigarettes, marijuana and mildew hit hard. The wheels on the luggage cart were torn up and it was very difficult to roll. The room smells like mildew and is unclean. The floor is sticky, there was dirt on the sheets of the pullout bed, there were no trash cans anywhere, the fan on the a/c made a terrible noise, the bathroom looks dirty, everything is old and outdated, the outlet covers were b... read more

Chase 

on Expedia

2 years ago

Our room was absolutely disgusting! Mold in the bathroom, big red stain on the mattress, the whole room smelt like cigarettes and we were in a non smoking room! No trash can, no towels or wash clothes…. NEVER AGAIN! 

Bryan 

on Expedia

2 years ago

Al llegar me cobraron más dinero aparte de lo ya paginado en Expedia