This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Loveland
- Hotels
- Loveland, CO
About this business
Location details
3915 Peralta Drive, Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for very cheap on everything, the bed didn't even have a box spring
Business response:
Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, safe and simple. We are sorry this was not the case during your stay. We wish you the best.
The room smelt and was very dated.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. It is disappointing to learn that your accommodations did not offer the freshness and condition you expected. Your observations are taken seriously, and they will be shared with the appropriate teams to ensure improvements are made. We value every opportunity to enhance the guest experience and truly appreciate your honesty. Should you consider returning, we would welcome the chance to provide a stay that feels far more comfortable and reassuring. Sincerely, H... read more
Very nice neighborhood with better hotels nearby. Was expecting so much more. Dirty hotel, flies, spiders, beetles. Poor landscape upkeep. Lousy mattress. Dirty windows. Smelled bad everywhere.
Business response:
Dear Guest, We sincerely apologize for the disappointing experience you encountered during your stay. The issues you described regarding cleanliness and overall condition of the property are concerning, and we understand how they affected your comfort. Please be assured that our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your feedback has been shared with our management team to ensure appropriate measures are taken to enhance the guest environment. We hope you ... read more
Be ware Our room did not meet expectations according to what was described on the websight. I asked for a queen size bed and we got a full size. In addition, I have never seen such a sparsely equipped hotel or room in my life. No hair dryers in rooms or on sight (the web sight said they were available on request, but they weren't) No shampoo, no kleenex, no coffee pot or any other kitchen ware in the "fully equipped kitchen", no ice on sight, extra charge to request new towel, etc. The bathroom floor was dirty, the sheets ke... read more
Business response:
Dear Guest, We sincerely apologize that your stay did not meet the expectations set by the description online. We understand how frustrating it must have been to encounter issues with the bedding and overall comfort of your room. Many items, such as hairdryers and kitchenware, are available at the front desk to ensure cleanliness, and our team is happy to provide them upon request. Your feedback has been shared with management to help improve the experience for future guests. We truly regret the inconvenience and hope you mi... read more
Property was fair at best. Toilet timer was obnoxious and kept going off all night long. Hairs in bathroom and on sheets.
There was blood on the front door handle of the hotel. Carpets were stained and had a foul odor. Overall property is dirty, trash was heaping over and piled near the cans outside, weeds are feet tall along the property entrance. Screens on all the windows are falling apart. The screen on our 2nd story room window was broken and bent so the window wouldn’t even shut all the way.
No utensils in an extended stay room. Not even a coffee cup or water cup. Toioer fluahing was broken The room furniture very dated Low quality matress Almost no sound insulation. Sound from above - adjacent rooms very loud
Business response:
Dear Deon, Thank you for taking the time to share your feedback. We regret that certain aspects of your stay fell short of expectations, particularly regarding room furnishings, noise, and maintenance. Your comfort is important to us, and we sincerely apologize for any inconvenience these issues may have caused. For cleanliness purposes, all dishware and utensils are kept at the front desk and are available for delivery to guest suites upon request. Your comments have been noted and will be shared with the appropriate teams ... read more
Frequently asked questions about Extended Stay America Select Suites - Loveland
How is Extended Stay America Select Suites - Loveland rated?
Extended Stay America Select Suites - Loveland has a 3.4 star rating with 1,238 reviews.
When is Extended Stay America Select Suites - Loveland open?
Extended Stay America Select Suites - Loveland is open now. It will close tomorrow at 12:00 a.m.