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Extended Stay America Select Suites - Loveland
- Hotels
- Loveland, CO
About this business
Location details
3915 Peralta Drive, Loveland, CO, 80538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice neighborhood with better hotels nearby. Was expecting so much more. Dirty hotel, flies, spiders, beetles. Poor landscape upkeep. Lousy mattress. Dirty windows. Smelled bad everywhere.
Business response:
Dear Guest, We sincerely apologize for the disappointing experience you encountered during your stay. The issues you described regarding cleanliness and overall condition of the property are concerning, and we understand how they affected your comfort. Please be assured that our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your feedback has been shared with our management team to ensure appropriate measures are taken to enhance the guest environment. We hope you ... read more
Be ware Our room did not meet expectations according to what was described on the websight. I asked for a queen size bed and we got a full size. In addition, I have never seen such a sparsely equipped hotel or room in my life. No hair dryers in rooms or on sight (the web sight said they were available on request, but they weren't) No shampoo, no kleenex, no coffee pot or any other kitchen ware in the "fully equipped kitchen", no ice on sight, extra charge to request new towel, etc. The bathroom floor was dirty, the sheets ke... read more
Business response:
Dear Guest, We sincerely apologize that your stay did not meet the expectations set by the description online. We understand how frustrating it must have been to encounter issues with the bedding and overall comfort of your room. Many items, such as hairdryers and kitchenware, are available at the front desk to ensure cleanliness, and our team is happy to provide them upon request. Your feedback has been shared with management to help improve the experience for future guests. We truly regret the inconvenience and hope you mi... read more
Property was fair at best. Toilet timer was obnoxious and kept going off all night long. Hairs in bathroom and on sheets.
There was blood on the front door handle of the hotel. Carpets were stained and had a foul odor. Overall property is dirty, trash was heaping over and piled near the cans outside, weeds are feet tall along the property entrance. Screens on all the windows are falling apart. The screen on our 2nd story room window was broken and bent so the window wouldn’t even shut all the way.
No utensils in an extended stay room. Not even a coffee cup or water cup. Toioer fluahing was broken The room furniture very dated Low quality matress Almost no sound insulation. Sound from above - adjacent rooms very loud
Business response:
Dear Deon, Thank you for taking the time to share your feedback. We regret that certain aspects of your stay fell short of expectations, particularly regarding room furnishings, noise, and maintenance. Your comfort is important to us, and we sincerely apologize for any inconvenience these issues may have caused. For cleanliness purposes, all dishware and utensils are kept at the front desk and are available for delivery to guest suites upon request. Your comments have been noted and will be shared with the appropriate teams ... read more
Didn't like the pet hair on carpets,bedding,linins, bath tub clogged with pet hair. Smell aweful in the room. No continental breakfast, no coffee or cups in room. Overall terrible place to stay!!
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize for the condition of your room and the discomfort it caused. Cleanliness is a top priority, and the issues you described fall far below our standards. Your comments have been shared with our housekeeping team to ensure this is addressed immediately. We also regret the disappointment with the in-room amenities and breakfast expectations. We appreciate you bringing these concerns to our attention so we can work on improvements. Sincerely, Hotel Management
No coffee machine, continental breakfast, shampoo etc.
Business response:
Dear Guest, Thank you for your feedback regarding your stay at our hotel. Our Select Suites brand is designed to provide affordable extended-stay accommodations with fully equipped kitchens and spacious rooms. Guests can also customize their experience with their preferred personal care items. Your comments are appreciated, and we remain committed to providing comfortable, value-driven accommodations for our guests. We appreciate you choosing to stay with us and hope to welcome you back in the future. Sincerely, Hotel Manage... read more
Frequently asked questions about Extended Stay America Select Suites - Loveland
How is Extended Stay America Select Suites - Loveland rated?
Extended Stay America Select Suites - Loveland has a 3.4 star rating with 1,224 reviews.
When is Extended Stay America Select Suites - Loveland open?
Extended Stay America Select Suites - Loveland is open now. It will close tomorrow at 12:00 a.m.