Extended Stay America Select Suites - St. Louis - Westport - Craig Road

Anonymous 

on Expedia

7 years ago

Close to hospital is only plus We walked into room and the floors wrre sopping wet in the bathroom. I asked for towels and was quickly handed them by front desk attendant - never offering to clean up the mess. Also, hotel reads "breakfast served". Arrived at 7am to the lobby and there were cups to add hot water for oatmeal and a few granola bars. The coffee was so old and warm. Very disappointed with this hotel chain. Pass on this place. . 

Anonymous 

on Expedia

7 years ago

Very unclean! Smelled! Someone wiped nasty stuff All over the shower curtain. Sofa bedding was dirty and mattress was full of blood stains. It should be trashed. We were very disappointed 

FNU 

on Expedia

7 years ago

Extremely dirty An absolutely pathetic place. Room smelled so bad that we couldn’t even breathe properly. Sleeping there was so difficult because of the smell. Front desk guy was of no use. Couldn’t connect wifi, bathroom tub was full of water already, insects in the room. Area was also unsafe. Worst hotel stay of my life. 

Anonymous 

on Expedia

8 years ago

Will not be returning. There was urine on the toilet seat. The hand soap was already opened. And the trash cans were full. Didn't stay long enough to see much else. 

Brent 

on Expedia

8 years ago

There was a bad odor in halls and room. We booked a double queen room but they only had a room with one double bed when we arrived. We decided to leave and found another hotel, they let us cancel and issues a refund without any trouble so that was one good thing. 

Jose 

on Expedia

8 years ago

The room was nice. It was big and roomy. The problem was the toilet was not clean. It seemed like a person used it and did not aim properly. It was all over seat. I also found some toe nail clippings on carpet. It's like they didn't vacuum room. The place had a weird smell too. I was not happy at all. 

Anonymous 

on Expedia

8 years ago

We booked two bed room, we were given one bed room We booked two bed room, we were given one bed room, when we asked how that is possible, they simply said they can't help in any way. 

Benita 

on Expedia

8 years ago

Room Seems Like Hasn't Been Cleaned For Months!! Service Desk Was Ok. Once I walked in the hotel hall, no it had an odor of old residue and the room smelled as well. Rooms felt as if it hadn't been touched in months and stains in bathroom look gross. T.V channels had only 6 max, young people loitering in parking lot also where smoking in the stair hall, very unsafe feeling and unsanitary room. DONT RECOMMEND EVER!!