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Floors Commercial

4.4
  • Community & Social Services
  • Southlake, TX

About this business

Community & Social Services

Is there anything more important than the people you depend upon for your success? Integrity, character, care, commitment, quality... all values held by us at Floors Inc. Our people, combined with our time proven processes result in a positive, results-oriented experience for you - our clients. Understanding buyer lifestyles and builder time frames all go together to make the design center experience successful. Our design teams have years of experience, working with buyers to meet their needs, selecting solutions that fi... read more

Location details

200 Bank Street, Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.45 reviews
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Julie Crosby's profile image
Julie Crosby 
2 years ago

Horrible experience. Tile and grout starting cracking after 9 months. Floors llc sent someone to repair and they used the wrong color grout. Then they argue with us about it being the wrong color and want us to wait 30 days to even put us on the schedule to fix their mistake. It’s now been two weeks and they won’t even return calls. 

Jeri Prichett's profile image
Jeri Prichett 
3 years ago

I've had my shower pan replaced 3 times and it's still not right. Floors had an appointment to come to my home yesterday and they no call no showed. I've called and left messages but no one will respond. This is through the warranty department of my builder, Pulte. Don't use this tile Co. Unless you want one headache after the next. Totally ridiculous!!! 

Page Bott's profile image
Page Bott 
3 years ago

If I could give zero stars I would. We just moved into a brand new home 4 weeks ago and hardwood floors and master bath tiling are a mess. Hardwood floors- it appears that they used faulty planks. Additionally, there is something smeared over about 1/2 of the floors area. The grout in the master bath has what appears to be mold and rust in it. Someone came out and said they needed to get an inspector out. The appt made for that has come and gone- no one showed up or called. I placed numerous calls and left messages. ... read more

Derek Bent's profile image
Derek Bent 
5 years ago

Company was subcontracted by our builder Cambridge Homes to install wood floors and carpet. Never laid self leveling concrete before installing wood floors and they are buckling and lots of hollow spots. Came out to tear up the entire wood floors 1 week before closing to redo. Have been out twice since for hollow spots. Absolutely terrible job and would never ever recommend them. Brand new home had seems showing in the carpet on day of closing. It’s a shame they obviously don’t take pride in their work. Recommendation is to ... read more

Daniel P's profile image
Daniel P 
7 years ago

Worst service installer / provider. They did the worst servie ever on our house, will not come out on there dime to fix what they were paid for. We have multiple hollow tiles, bulging carpet, thin grout around tub & a shower / walls & tiles they failed to do correctly (Shower walls & base are cracked to foundation). For the shower they cut out the protective lining & did not replace, tiles & masonry in shower is severely cracked unable to use shower. Floors inc has seen the concerns & marked but they refuse to repair / ... read more

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Frequently asked questions about Floors Commercial

How is Floors Commercial rated?

Floors Commercial has a 4.4 star rating with 5 reviews. 

When is Floors Commercial open?

Floors Commercial is closed now. It will open at 9:00 a.m.