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Freepoint Hotel Cambridge, Tapestry Collection by Hilton
- Other
- Cambridge, MA
About this business
Located near Harvard and Tufts universities, our industrial-chic hotel blends the history of Cambridge with all the modern comforts you expect. Freepoint Hotel features: -Pet-friendly -Free WiFi -24-hour fitness center -Nine miles from the airport Find smart comforts and minimalist vibes in our rooms and suites inspired by art and technology. Freepoint Kitchen & Cocktails serves up global flavors from local ingredients. Or dine in total comfort with room service specialties. For weddings and events, we offer three distinct v... read more
Location details
220 Alewife Brook Pkwy, Cambridge, MA, 02138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Desk clerk unfriendly
I had an incredibly disappointing and frustrating experience at this hotel, which turned out to be more like a very poorly maintained motel. The room was nothing like the advertised photos. The carpets were worn and stained, and the bathroom, especially the bathtub, looked old and uninviting. The room lacked even basic amenities – there was no closet, just a small rack to hang clothes. The so-called "view" was a parking lot and a wine store, far from the scenic expectation I had. Both Travelocity and I tried reaching the man... read more
I had an incredibly disappointing and sad experience at this hotel after late arrival, which turned out to be more like a poorly maintained motel. The room was nothing like the advertised photos. The carpets were worn and stained, and the bathroom, especially the bathtub, looked old and uninviting. The room lacked even basic amenities – there was no closet, just a small rack to hang clothes. The so-called "view" was a parking lot and a wine store. Both Travelocity and I tried reaching the manager from the moment I checked in... read more
Where to begin at this nightmare hotel. Worst part is their Hidden fees x2 ($25 parking/night AND $25 destination fee/night) on top of regular charges. What a sc*mbag way to run a business especially a place as bad as this. Instead of fixing their horrible bar they just charge you to keep it afloat. No way to get these two charges removed. Paid an extra $200 for the stay without using. Bar was atrocious. Bartender seemed to be on some substance. So bad we just ate the other days of fees rather than patronage the bar. Front d... read more
DON’T WASTE YOUR MONEY!!! This was the absolute worst hotel stay we have ever had. Our room wasn’t very clean and the bathroom had hair all over it. They have hidden fees even though we booked through Hotels.com they charged us more than the $50 we were advised we owed. Brianna the front desk person through text discussed our displeasure of the condition of our room and said she would waive the 2 night parking fee. Well the next morning at check out I’m looking over our bill and see the charge for $65.11. This is for parking... read more
The staff was really snarky to both my party and I saw the front desk manager get into a yelling altercation with another guest as well. People from hotel staff unlocked/opened my room door several times (not checkout or housekeeping times) Property charges were not as described and they wanted to charge several hundred dollars more than the reserved price. I ended up staying for one night because I had just come in off the flight but had to book elsewhere for the 2nd night of my stay. This was the worst stay I’ve ever had a... read more
The staff was helpful however the pictures of the property are not exactly what it looks like. In reality it is a rundown dingy little hotel. Our bathroom commode was not clean. The staff came in to clean it.
Frequently asked questions about Freepoint Hotel Cambridge, Tapestry Collection by Hilton
How is Freepoint Hotel Cambridge, Tapestry Collection by Hilton rated?
Freepoint Hotel Cambridge, Tapestry Collection by Hilton has a 3.8 star rating with 2,321 reviews.
When is Freepoint Hotel Cambridge, Tapestry Collection by Hilton open?
Freepoint Hotel Cambridge, Tapestry Collection by Hilton is closed now. It will open tomorrow at 9:00 a.m.