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Friendship Chrysler Dodge Jeep RAM Johnson City Service Center
- Other
- Johnson City, TN
About this business
Location details
3700 Bristol Hwy, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Rude employees on the phone. Wife was trying to get warranty work done and they wouldn’t give her estimated time. Then hung up on her. Stay away from friendship dealerships they are terrible dealerships anyway. She originally bought her jeep from the Bristol friendship and they suck too.
One star is too high. I bring my truck in for a recall, they break my truck. It's good they give me a ride home, 4hrs total time. Supposedly fix it the next day, I call to check. They have none to send to pick me up, I am at home for hours waiting. Call to complain no managers on duty no one is in charge. This was my last trip for any reason here. I would advise you to go anywhere but this place for service or to buy anything.
I took my Jeep Grand Cherokee in for an extended warranty issue (passenger seatbelt). I was very clear I was there ONLY for the seatbelt issue and wanted no other work done. The service department kept my vehicle for 6 hours only to tell me all they had to order parts from another dealership and that in order to file and fix it under the extended warranty it has to be pulled into the shop and issue verified by a technician. No mention of this prior to bringing in the vehicle. Prior to picking it up, I was receiving messa... read more
Worst customer service I have ever experienced. Every single time I have come here for an answer to a warranty question or a recall repair I always get the run around. NO ONE can give me an answer. I was told the service manager would have to review my request and that he was not there at the moment. That the manager would give me a call later. I literally watched the service representative run to the managers office and discuss/laugh about the matter. They make the buying experience great but once you have purchased and are... read more
Friendship dealership won't honor multiple oil changes and warranty purchased through previous ownership. Wife called them this morning and they denied having to honor oil changes purchased from previous ownership. Ended up having to go to Walmart for an oil change. 4/12/24
Frequently asked questions about Friendship Chrysler Dodge Jeep RAM Johnson City Service Center
How is Friendship Chrysler Dodge Jeep RAM Johnson City Service Center rated?
Friendship Chrysler Dodge Jeep RAM Johnson City Service Center has a 3.1 star rating with 33 reviews.
When is Friendship Chrysler Dodge Jeep RAM Johnson City Service Center open?
Friendship Chrysler Dodge Jeep RAM Johnson City Service Center is open now. It will close at 6:00 p.m.