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Our family installs great quality products that will keep your family comfortable. Furnace Family is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. We take great strides to ensure your families comfort, and fostering trusting relationships between our Customers, Employees, our Suppliers, and our Planet. With a over 50 years HVAC Experience, we are your local home service experts.
10351 61 Ave NW, Edmonton, AB, T6H 1L1, Canada
Get directionsI have used Furnace Family for several years now. March 1st I had a furnace problem that needed immediate attention late in the evening. Tyler F. was on-call & got here in 30 mins. He diagnosed & fixed the problem super fast. In & out in no time. He also noticed & fixed a separate problem that we would have never found, cause it was behind the front furnace panel.
I called when my furnace stopped working. Richard said he would call me when he had a chance. So a little while later Richard call back,I explained to him what was going on. He came out as soon as he could and replaced the part in no time. Thank you again Richard for a fantastic job in a timely manner!!!
Have enjoyed a year with our new furnace installed by Furnace Family. It has been running great and Aaron came in to give our first year maintenance check. He was very thorough and discovered a couple items that needed to be tweaked. He did a great job and I look forward to many years of trouble free service. Great company, great people...
Jeff was very efficient and a friendly person. I appreciate your services.
I don't really "do" reviews, but I can't say enough good things about our experience with Furnace Family. Our switch to a gas tankless water heater has turned out to be... complicated. We have needed MANY technician visits, including system reconfigurations, and even equipment changes. At every step, where previous experiences set us up to expect we are likely going to be left high and dry on our own, Furace Family has come in to make it right. They actually honor their guarantee -- in a way I've not seen before. Highl... read more
This is my second time calling on furnace family. Saw a email that there was a deal for tune up. The technician called when he was on fhe way and arrived in the appointment timeslot Matthew chaffe pleasant, and was thorough with the imspection and tineup. Most of all was transparent about the work and upfront with the costs. He also discovered the furnace humider needed repair and we book a time within a week to have him come do that. The following appointment he provided consistent standard of service not only repairing the... read more
It’s excellent service this month first week I installed new boiler heater with tank and everything technician also nice and good experience nice service and good behaviour specially Jeff rose is nice man good technician all other technician is nice
Our furnace crashed this week in -30 weather. From our initial call to Sharon, to the arrival of Chris Brown less that 3 hours later was a very positive experience. Chris did a diagnostic and had our furnace running again in less than half an hour. Very professional! Thanks Sharon and Chris! Brian
We could not possibly be more impressed with Furnace Family. From our initial meeting with Dave, to the technicians Julian and Connor, electrician Eric (and his partner - sorry didn't catch the second fellow's name), and also Chantel, office staff, our experience was perfect. They arrived on time, were professional, skilled and friendly. There was thorough explanation of how to use the furnace and air conditioner, and complete clean up after the two day job. We are very very happy to have used this company and will not h... read more
Furnace Family Heating, Air Conditioning & Plumbing has a 5 star rating with 3,432 reviews.
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