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G&C Auto Body
- Body Shops
- Berkeley, CA
About this business
Location details
1239 Fifth St, Berkeley, CA, 94710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0.5 Star : Likely to Recommend 3 Star : Repair Quality 5 Star : Customer Service
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Horrible customer service except for the receptionist. My car was returned damaged and the shop refuses to take responsibility. Discrimination was also present. 0.5 Star : Customer Service Car was returned damaged. Discrimination and attempted to intimidate me. Looking to Escalate this for a resolution.
0.5 Star : Likely to Recommend 1 Star : Repair Quality 0.5 Star : Customer Service A 4-5 day job turned into a 2 week plus job. Not one of my phone calls was returned. They attempted to deliver my car on August 31 (so it would count in their August financials), but the work was not complete. I refused delivery.
1.5 Star : Likely to Recommend 3 Star : Repair Quality The final outcome of the repair was fine. The process for getting there wasn't. 2 Star : Customer Service I did all of the outreach to make arrangements for the car. Estimate, drop off, checking on completion and finally picking it up. At the end the manager started to email me with updates but that was a response to a text I sent saying I couldn't understand what was happening. 5 Star : Returned Clean
2.5 Star : Likely to Recommend 5 Star : Repair Quality Job is unfinished waiting on G&C to set date to fix remaining problems ! 5 Star : Customer Service Been waiting for two weeks for a call back
0.5 Star : Likely to Recommend 1.5 Star : Repair Quality 2.5 Star : Customer Service
0.5 Star : Likely to Recommend 4.5 Star : Repair Quality 1.5 Star : Customer Service They kept my car from June 28th until July 16th—ostensibly because their welder broke and they could not get it fixed. Instead of returning the car to me until they could start the repair (I assumed they took it apart so couldn’t) they apparently drove it around. I know this because they put 686 miles on the vehicle. When I wrote to the manager, I heard back from a tech who left a message on my phone saying this was totally fine but he negle... read more
0.5 Star : Likely to Recommend 1.5 Star : Repair Quality The actual work was done well, but the communication around when the car would be done was terrible -- dishonest and incredibly frustrating. 1 Star : Customer Service
1 Star : Likely to Recommend 0.5 Star : Repair Quality My fix was two days longer than they told me to expect, and my car got a new damage after the repair. So I have to send it back again this week. It is a waste of my money, time, and energy. 3.5 Star : Customer Service 5 Star : Returned Clean
Frequently asked questions about G&C Auto Body
How is G&C Auto Body rated?
G&C Auto Body has a 4.7 star rating with 2,285 reviews.
When is G&C Auto Body open?
G&C Auto Body is closed now. It will open at 7:30 a.m.