This profile has been claimed by the business owner or representative.
Great Floors
- Home Services
- Burlington, WA
About this business
GREAT FLOORS MISSION STATEMENT: To be the premier specialty floor covering retailer in America. To our valued customers, this means providing the best products, exceptional service and the lowest prices in the markets we serve. This equates to offering the best value in floor coverings and natural countertops to Northwest homeowners, contractors and business owners which will then allow us to achieve our goal.
Location details
1250 Swan Dr, Burlington, WA, 98233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a wonderful experience with great floors,we can not recommend them enough! After not loving another company, I called great floors and spoke to Morgan. They came out the same day to take a look at our house. We easily picked reasonably priced flooring and they were able to schedule the install fairly quickly. Hector and Dayana did an amazing job installing the carpet on some tough areas and were so sweet and nice to communicate with. Tony did a great job with our engineered hardwood floors. We loved working with grea... read more
Worst Carpet ever. Asured we’d picked the right product for our small business. The carpet failed at the seams and all joints. We’ve had to pay new installers each year to try and repair to try and gain some life out of the poor product and subpar installation. Spoke with everyone to the head of the company and no help at all. Worst choice we’ve ever made. 35 years in business.
After a fiasco with Home Depot, we needed to schedule a carpet installation within 2 weeks time (before our household goods were delivered, but after closing on our new house). Our real estate agent recommended Great Floors because he previously had some clients that also needed new carpet quickly and had a good experience. Chris was very knowledgeable and helped us choose a carpet that would coordinate with our wood floors, was comfortable, wouldn't be too tall for our doors (I really didn't want to have to shave them down)... read more
Over the top service with Bill helping us pick out the perfect carpet and installer Jose blew us away with his work ethic and expertise! Jose tore out and installed our carpet in three days by himself working extra long days! We have a 3,000 square feet house. Now we are looking forward to our tile install soon! 😀
I would suggest that nobody use this company. Sales men is hard to get ahold of. Salesmen, workers do not communicate between each other. They sent the wrong size tiles and wanted to do half of floor in different size tiles. They had to come out 3 times to fix the missing grout. Clearance carpet was put in January 2024….. is already unraveling. The men left my business unlocked and unattended. 22k later, my floors are still not finished. Workers were kind and polite but did not speak or understand English so it was very har... read more
Frequently asked questions about Great Floors
How is Great Floors rated?
Great Floors has a 4.8 star rating with 47 reviews.
When is Great Floors open?
Great Floors is closed now. It will open on Monday at 9:00 a.m.