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Gwen understands that in this competitive market you deserve a lender who is ready and willing to work overtime to make your experience as stress-free and smooth as possible. Her team is available to work on your mortgage by phone, text, Facebook messenger, and email — even after hours and on weekends. From applying for a loan to closing on your home, they deliver five-star concierge service every step of the way. As a top-producing mortgage professional, in 2018, she was awarded the title of “Boise’s Best Lender” through ... read more
1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United StatesGet directions
|Mon||8:30 a.m. to 5:00 p.m.|
|Tue||8:30 a.m. to 5:00 p.m.|
|Wed||8:30 a.m. to 5:00 p.m.|
|Thu||8:30 a.m. to 5:00 p.m.|
|Fri||8:30 a.m. to 5:00 p.m.|
Gwen was very helpful and was available for assistance no matter the time of day or night. This made our search from a different time zone much easier. Thanks Gwen!
Thank you for the great review! Having an accessible loan originator, makes the loan process that much easier. We're happy to hear that Gwen helped make your homebuying experience a great one, even from a different time zone. We hope you enjoy your new home!
Everyone needs to use Gwen. She is always available to help no matter the time of day. It was so easy to get in touch with her over the phone, through email, and even text. She is the BEST in customer service. I wish I experienced her level of customer service in everything I do because it was phenomenal. She also got everything done in a short amount of time which made my life a lot easier. I’ll definitely be using her in the future.
Thank you for the review, Jade. Having a loan originator who is available to answer questions any time of day, helps you feel at ease during the loan process. It sounds like Gwen delivered a phenomenal loan experience for you. Congratulations on your first home.
Gwen was so easy to work with! Really polite and understanding! Loved working with her, she made buying my first home easy! I would work with Gwen again in a heartbeat!
Thank you for the review. Going through the loan process as a first-time homebuyer can sometimes be a difficult experience. We're glad that Gwen was able to make your loan experience an easy one. Congratulations on your new home.
Gwen made our purchase experience painless and as easy as possible going the extra mile to save us time. She's a PRO and gave us top notch friendly service & the best care possible. We live in Oregon and I didn't even get the pleasure of meeting her in person but I felt very connected and taken care of.. I can't recommend Gwen enough!
Thank you for the review. Having a loan originator who is able to communicate and connect while being a state away really is " top notch" service. We're glad you had a great loan experience with Gwen.
Gwen was extremely attentive and knowledgeable. As first time home buyers we had tons of questions. She helped us every step of the way. She was very helpful.
Thank you for the review. It sounds like you had a great loan experience with Gwen. Being a first-time home buyer, we're glad Gwen was able to guide you through every step of the loan process. Congratulations on your first home.
Our experience with Gwen was by far the best. She was extremely helpful with helping us understand the process and communicating all of our options. She was very prompt in responding to all of our questions as well. I highly recommend her for any of your home buying needs!
Thank you for the 5-star review. Having a loan originator who takes the time to ensure you understand the loan process makes everything easier. We're happy to hear you had a great loan experience with Gwen.
Gwen and her staff are amazing. They got us in our new home in 30 days!. They worked day and night for us helping us with all of the paperwork needed. They kept us updated daily with how things were going. They truly care about their clients. We are so thankful for all of their dedication and hard work.
Thank you for the 5-star review Daniel. Having a dedicated and hardworking loan originator like Gwen, makes for a quick and easy loan process. Congratulations on your new home!
My experience with Gwen was tremendous. She thorough and personable. I never had to worry. She kept in contact with me throughout the whole process to update me and get required information. She was a big reason closing day went off without a hitch.
Thanks for the 5-star review, Megan! We're glad you were able to keep in touch with Gwen throughout the loan process. It sounds like you had an amazing experience. Stay in touch!
I was lucky to be referred to Gwen and her team through my realtor. Everything went so smoothly from start to closing- I highly recommend using her as your lender. It made buying our first home a lot less painful than i had expected it to be. We even closed a week early!
Thanks for the 5-star review, Lindsey! Wow, closing a week early really is the "cherry on top" of an amazing mortgage experience. We're glad Gwen helped make your loan process a positive one.
Gwen Swain at Waterstone Mortgage NMLS #1619853 has a 5 star rating with 324 reviews.
Gwen Swain at Waterstone Mortgage NMLS #1619853 is closed now. It will open on Thursday at 8:30 a.m.