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HearUSA

4.3

About this business

At Hearing Resource Center of San Mateo our mission is to change lives through better hearing. We do this by providing exceptional service and care to you. Our Providers and staff are trained on the latest improvements and technological advancements in the hearing industry. To provide you with the best hearing solutions to fit your needs and lifestyle. We are pleased to offer a full range of diagnostic and preventative hearing healthcare professional services, including *Hearing aid screening *Hearing evaluations *Hearing ... read more

Location details

100 South Ellsworth Avenue # 711, Suite 711, San Mateo, CA, 94401, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Tue8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Wed8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Thu8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
Fri8:30 a.m. to 12:00 p.m. 12:30 p.m. to 5:00 p.m.
SatClosed
SunClosed
4.324 reviews
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Sam Kwong's profile image
Sam Kwong 
2 years ago

Front desk service was border line rude. The testing service was very straight forward, totally performed, interpreted, and graphed by equipment. There were few and far apart friendly interaction by the doctor, which was not the purpose of my visit, so walking away with the graphed test results was satisfactory. No member of the office gave me any encouragement to return for an annual re-test. I guess they have so much business in backlog that if I never returned, I will not be missed. 

Alanna Filippi's profile image
Alanna Filippi 
2 years ago

The person who answered the phone was very rude and dismissive. The doctor was also rude and spent more time talking to me about being late and how I should call next time (after I had actually called twice to advise them since I was hung up on the first time) then actually trouble shooting my concern. There was no one in the waiting area when I arrived or when I left, there was no receptionist, and my “appointment” was complete in 5 minutes. 

Steve Ordonez's profile image
Steve Ordonez 
2 years ago

I come by here once in a while. Great place underground parking. People are very polite and nice. The wait ain't bad either. As long as u have patience its key. The staff very friendly! 

Joyce Chandler's profile image
Joyce Chandler 
2 years ago

I won’t be getting any new hearing aids at the hearing resource center. Customer service for the last several months is practically non existent. Telephone calls go to full mail boxes or go unanswered. The office isn’t opened every day. My hearing aids stopped working and getting someone to help me was a nightmare. No way to do business. 

Elena Quilici's profile image
Elena Quilici 
2 years ago

I had a wonderful experience. Caring people. Prompt and punctual also. I got the appointment on the same day. 

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Frequently asked questions about HearUSA

How is HearUSA rated?

HearUSA has a 4.3 star rating with 24 reviews. 

When is HearUSA open?

HearUSA is closed now. It will open on Monday at 8:30 a.m.