City Gent on Amazon
5 years ago
06/11/2016, 12:54 PM
Good but not without issue--a deaf poltergeist raises the volume at random times
Great sound, easy to install, but a quirk with random volume increase that has eluded resets and support from Sony support. The awkwardly named HTCT780 is a perfectly good, modern sound bar that I paired with a Samsung television. All told, putting it together including a quick review of the instruction manual, took less than 30 minutes. My issue with it has been random volume increases. I can't determine what triggers it. The remotes are all within sight and untouched, but we can watch the volume number climb like a deaf poltergeist. I reached customer support and with their advice I Reset it. This worked for about 3 weeks. It's back with a vengeance and did it three times over two days. I dug out the manual and redid the Reset. It seems to be ok for now. Update pending.