More reviews mean more credibility and more social proof for your business. BirdEye allows you to automatically
send review requests to clients that link to sites like Facebook and Google.
Prospects read your website to learn more about your services. Connect instantly to make sure they turn into clients before they close their browser. BirdEye Webchat enables live representatives to connect instantly with website visitors.
Reach out to your clients through the communication channel they prefer: text messaging. Send texts to one or hundreds of clients with mass text messaging and manage responses in the BirdEye Inbox .
Get the feedback you need to deliver world-class customer experience. BirdEye's fully-customizable surveys allow you to gauge overall client satisfaction and understand strengths and weaknesses.
Analyze client reviews across the Internet. BirdEye’s natural language engine Athena analyzes client reviews across 150+ sites to determine overall sentiment, get insights , and pinpoint areas of your customer experience that need improvement.