Birdeye and CRMSuite Integration

CRMSuite is a customer relationship management (CRM) tool for auto dealerships that combines artificial intelligence and social media activity to understand when your customers are available & how to contact them. This helps the salespeople’s contact attempts much more effective & increases their connectivity with customers. Get new reviews or send out survey requests automatically with Birdeye and CRMSuite integration.

Experience seamless transition of customer data from CRMSuite to Birdeye via managed services. Post-transition of data, survey and review requests are automated.

• Send review requests to your clients automatically after a transaction has been completed
• Send out survey requests to get in-depth client feedback via email and SMS automatically
• Get new reviews on 150+ review sites including Facebook and Google
• Manage reviews within one comprehensive dashboard on desktop or via mobile app
• Get alerted about each incoming review via email and SMS
• Respond to reviews using auto-response templates and rules and manage client loyalty

Birdeye is a secure, all-in-one experience marketing platform. Start collecting, managing and leveraging reviews with Birdeye and CRMSuite.