The modern customer interaction platform.

The single messaging platform for your
team to connect with leads and
customers through texting, live chat and
bulk messaging.

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Can I make an appointment?
Sure George! Your appointment is confirmed. See you soon!
With BirdEye Interactions we’re able to do everything in one spot, from texting patients for reminders to replying to reviews. It’s amazing!Dr. Albert Teague, Teague Chiropractic OfficeAlbert_teague
webchat

Convert website visitors
into leads with WebChat

Convert more website visitors into leads.
Engage visitors immediately with live chat, or
save time by auto-responding with Robin, our
chatbot.

Learn More about webchat
Dashed Line
Convert Website Visitors Into Leads With Webchat
70% of customers prefer to message with businessesThe Washington Post
Inbox

All customer interactions in one place

One shared tool for everyone to communicate confidently with customers via texting,
Facebook messenger and web chat.

Learn More about inbox
All Customers Interactions In One Place
collaboration

It's fun when
you are a team.

Achieve more as a team. Assign tickets to each other, answer questions faster, or close a sale without missing a beat.

Collaboration

Your business wins when you
interact with customers

3x

higher conversion

Reviews requested via text message
vs review requested via email.

95%

of messages are read

Texts have a 99% open rate. 95% of
those texts are read within 5 minutes.

10x

faster than calling

Text messaging is the new standard
for quick and easy communication.

BUSINESS TEXTING

Mass text messaging,
fast and easy.

Blast text messages to large number of
customers at once and handle responses from
one centralized place.

Mass Text Messaging
LANDLINE TEXTING

Make your landline
textable

Send and receive text messages using your existing business landline number

Landline Texting

There’s more to BirdEye Interactions

Webchat

Turn your website visitors into your customers. Respond faster and get more leads with webchat.

Learn more
Inbox

All businesses have a phone and email. But it's time to add another. Business texting is the new essential.

Learn more

Start growing with BirdEye today

Success Stories
CASE STUDY
Brockport Smiles
300 More Reviews and Better Patient Interactions with BirdEye
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CASE STUDY
Echo Wireless
Seamless Customer Interaction, 147 Leads through Webchat
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CASE STUDY
Hillcrest Animal Hospital
#1 on Google Search Results, Increased Reviews, and Numerous New Monthly Clients
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