Birdeye Webchat has helped us capture and convert more leads thanBrandy Mills, Echo Wireless
ever before, and our customer satisfaction increased substantially.
Convert website visitors
into leads with Webchat
Every conversation starts with a name and a real
phone number, so you can immediately focus on
closing the deal instead of fishing for contact
details.
Engage leads instantly
on your site
Engage your website visitors right when they come
in. Livechat makes the conversation real-time.
Keep your leads
engaged even when
they leave your website
Webchat allows you to text your leads even when
they leave your website. We route messages to
their mobile phone so you don't lose them.
Respond automatically
to questions
Robin, our chatbot, frees up your team's time by
answering questions, scheduling appointments,
and closing deals automatically
There are no difficult
questions for Robin
Robin learns business specific questions, and
delivers answers automatically.
Having the Birdeye WebChat on our website paid for itself 4X in the firstRick Patterson, Pretty Handy Guys
month. It has been the best decision we’ve made for our business.
Make the Webchat
widget yours
Add a personal touch to your chat window by
customizing chat icons, colors, and the greeting.
Let visitors know who they'll be chatting with. Add
names, photos, or even a pic of your business
mascot.
A webchat widget for
each of your locations
Need 100 different webchat widgets for 100
locations? We’ve got your back.
Gain visibility into every
interaction
Use Google Analytics to understand how website
visitors use your webchat.
Turn chats into revenue
Our team can talk to your prospects in real time and books appointments with connection-building conversations. Replies are guided with pre-defined FAQs, and transfers to business teams help save you time and reduce missed opportunities.
More on Managed Services
Birdeye is the only comprehensive platform for customer experience that offers a range of products that scale
with your business. Check out our other products that work well with Webchat.
Keep your customers engaged with campaigns at scale on the channel they prefer.
Learn more