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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.817,898 reviews
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CRP's profile image
CRP 
5 years ago

happy with the service I'm very happy with the service. Everything was done correctly. The only reason I did not give 5 stars is the fees. As far as Crypto IRA's You are probably the lowest price but I'm not use to higher fees than compared to my other traditional IRA's. Lets work on that! 

E 'S's profile image
E 'S 
5 years ago

What a rip off $30 a month plus 1%… What a rip off $30 a month plus 1% fees. Wait until etf’s come out and they’ll be out of business. 

Business response:

We have the lowest and most transparent fees of any Crypto IRA provider. The $29.95 monthly account fee includes unlimited institutional custody for both cryptocurrency and precious metals. You will be waiting a long time for Wallstreet to fully bastardize the crypto market with ETF's. By then you will have missed the party. 

Jim Easen's profile image
Jim Easen 
5 years ago

Simple, Efficient Transfer, Low Maintenance Fee, 1% trades I appreciated how streamlined the application and funding process was compared to other IRAs I've tried. I like the availability of several high cap cryptocurrency options including Cardano (ADA). Since I only intend to do occasional rebalancing of my holdings, the low fixed maintenance fee and 1% trade fees works well for me. 

Vince Colubiale's profile image
Vince Colubiale 
5 years ago

iTrust decided in the early days not to… iTrust decided in the early days not to rip customers off with high fees like Bitcoin IRA. Love iTrust, they have built a fantastic platform that continues to get better. I will be with them for the long haul. 

Will's profile image
Will 
5 years ago

Platform and customer support ✅✅ iTrustcapital gives you a platform to manage your account with ease. The buy/sell records are clear and they continue to provide more hot opportunities with the most promising projects. Regardless of your preference of investing in crypto, Itrustcapital has the personnel to treat you like a VIP. I want to give special recognition to one of their super star reps, DANIEL has been a straight forward professional that gets the job done and keeps you informed. An asset to the company without a dou... read more

Jim's profile image
Jim 
5 years ago

CARDANO staking I had a question and got back a response from a live person an hour later! This is EXACTLY why I left Bitcoin IRA. ITrust has fantastic service and I trust them entirely as custodians, Incidentally, you can’t stake ADA yet, but you will be able to within your IRA. Patience. Shout Out to their whole team & especially Felipe!!! 

Jerry Swords's profile image
Jerry Swords 
5 years ago

Good platform...could be great!!! I wanted to be able to invest in cryptocurrencioes inside of my IRA account to avoid taxes. Itrust is a great platform to be able to invest in this new asset class. There are a few improvements I would like to see though. I would love to be able to place limit orders to take advantage of some of the price swings that take place 24 hrs./day. I would also like to see Itrust continue to expand their crypto offerings. It is fairly limited as to the number of cryptos offered right now. The only o... read more

Michael Sobel's profile image
Michael Sobel 
5 years ago

In the beginning iTrust was quick In the beginning iTrust was quick, responsive and helpful. Since it was working well I decided to roll over a 2nd IRA into iTrust. That was a train wreck, with iTrust's staff failing to do their job at just about every turn. From not listening to instruction from my old 401k company (needed a wet medallion signature) to not responding to emails, everything this time around has been a disaster. Their lack of execution cost me big $. Their response after continually looking for answers was to ... read more

Business response:

Michael, We apologize for the delay. Your previous custodian is unique in today's digital world. They require original physical paperwork to be mailed to them. Unlike your first transfer that went smoothly, the 2nd custodian makes clients sign, then mail the physical form to us; we have to stamp it and mail it to them. Companies that still require this method do so to create as much friction as possible to cause delays and frustration for clients trying to move their funds out. Almost every other custodian accepts the form d... read more

Joe Rodriguez's profile image
Joe Rodriguez 
5 years ago

It's All About Trust... I was one step away from completing my rollover to BitcoinIRA which I thought was the only Crypto-IRA game in town. Boy, was I wrong, in the 11th hour, I ran across a finance article that mentioned iTrustCapital and I'm glad I did. I read the iTrust website and then called and spoke to Jared Feldman (and the iTrustCapital Team), who walked me thru the process of starting my Rollover and a conversion to a Roth IRA. He was very helpful, followed up when he said he would, and always answered my calls. Th... read more

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 17,898 reviews. 

When is iTrustCapital open?

iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.