Johnson & Johnson Heating & Air Conditioning | Heating & Air Conditioning/HVAC at 124 Reliance Rd - Martinsburg WV - Reviews - Photos - Phone Number
Edit

Johnson & Johnson Heating & Air Conditioning

4.9
59 reviews
(Heating & Air Conditioning/HVAC)
 124 Reliance Rd, Martinsburg, WV 25403US

Write a review

(304) 263-8008

Write a review

5on Google, Mar 30, 2016
Installers were friendly and curtious and seemed very knowledgable. Completed install when they said they would. Installers were able to answer all our questions and concerns. They also cleaned up all debris both inside and out. Jason ...MoreInstallers were friendly and curtious and seemed very knowledgable. Completed install when they said they would. Installers were able to answer all our questions and concerns. They also cleaned up all debris both inside and out. Jason and Todd (install managers) were great. Looking forward to warmer inside temps in winter and cooler in the summer. Our old hvac was 27 years old, glad we finally put it rest. Thank you guys. more »
Business Response:
Thank you Carolyn for the feedback! We are so pleased to hear about your positive experience with our company. Honestly, we should be thanking you for choosing us to do the installation of your heating and air conditioning unit!
5on Google, Apr 01, 2016
Johnson & Johnson did an excellent job. The work was more detail than expected but the whole crew pitched in to get it down in a timely manner. Two employees, Angelo & Dave came back after hours on the weekend to finish up. I would highly recommend them. more »
Business Response:
Thank you Mike for sharing your experience with us! We are ecstatic to hear how pleased you are with not only the company, but also our install guys!
5on Google, Mar 30, 2016
Installers were friendly and curtious and seemed very knowledgable. Completed install when they said they would. Installers were able to answer all our questions and concerns. They also cleaned up all debris both inside and out. Jason and Todd (install managers) were great. Looking forward to warmer inside temps in winter and cooler in the summer. Our old hvac was 27 years old, glad we finally put it rest. Thank you guys. more »
Business Response:
Thank you Carolyn for the feedback! We are so pleased to hear about your positive experience with our company. Honestly, we should be thanking you for choosing us to do the installation of your heating and air conditioning unit!
5on Google, Jan 14, 2018
more »
5on Google, Jan 12, 2018
My unit went out right in the beginning of winter so I called around for estimates. They came out the very next day and had the best prices for what I needed. Two days later they were there installing my new unit! They showed up right on time, installed the unit in a timely manner, cleaned up after themselves and made sure to walk me through on how to use the new unit! These guys are great! Even came out again a few weeks later to check on the new unit!!! Would definitely recommend them for all you Heat and A/C concerns! more »
Business Response:
Thank you so much Jennifer for the 5 star review! We take pride in providing customers, like yourself, with exceptional customer service and outstanding technical support. Thank you for choosing Johnson & Johnson and welcome to the family!
5on Google, Jan 09, 2018
more »
5on Google, Dec 30, 2017
From start to finish, Johnson and Johnson was great to deal with! Our HVAC unit failed in September and we called J&J to get a quote for a replacement unit. Dale came out and explained the different units that they could install and he had the quote to us by that afternoon. We had another HVAC company that came out to give us a quote and we never received the quote. Dale also brought out a loaner air conditioning unit until our HVAC unit came in. The installers were very meticulous with the HVAC installation and did a great job at matching up the duct-work. The installers cleaned up all of the debris and answered any questions that we had. Todd came out to do the final inspection and also came back out to the house when we had an issue replacing the filter. Todd took the rails apart and fixed the issue with the filter fitting correctly. J&J is very customer focused and I highly recommend calling J&J for your HVAC needs! more »
5on Facebook, Dec 21, 2017
I have 2 heat pumps, one for the 2nd story and one for the first floor. Unfortunately, my upstairs heat pump went out. Johnson & Johnson scheduled the time to inspect the unit and they determined it had to be replaced. No time is a good time for a high dollar unity to go out but replacing the unit was our only option. They installed the unit and furnace at the estimated time. The employees are very courtesy, polite, and was always cognizance of their shoes when they had to enter the house from outside. They did a tremendous job of the installation. With any electronic equipment, anything can go bad. During a service check, they found that the sensor for the deicer was defective and needed to be replaced. They scheduled a tech to come out tomorrow to replace it. Just in time for all our family arriving for Christmas. Great Job!
Thank you, Johnson & Johnson for the timely work.
more »
Business Response:
Wow! Thank you David for such a great review! We truly value your feedback and are thrilled to learn about your excellent experience with Johnson & Johnson Heating and Air Conditioning.
3on Google, Dec 10, 2017
Good more »
Business Response:
Thank you for the review!
5on Facebook, Dec 01, 2017
Wonderful company to deal with and great service. Love my new heat pump and central air conditioner. I highly recommend this company. I love it when I can deal with a local entrepreneur. Great financing options too. more »
Business Response:
Thank you Tamara for the 5 star review! We love that you are in love with your new heat pump! Thank you for choosing Johnson & Johnson and welcome to the family!
5on Facebook, Oct 23, 2017
I evaluated several HVAC contractors in greater Hedgesville area and elected Johnson. Process of recommendations were educational offered reasonable and upgrade plans - all helpful. Informed of several plans...one year included service, 10 yrs with lennox plus labor and JJ yearly plan. JJ slightly higher than some other companies yet degree of reliability, courtesy - elected JJ. One month in - excellent. They usually use, I believe the Nest wifi control - i wanted Honeywell ( highly recommended by CR) - this has been the best - recommend. The men who installed were courteous, efficient with follow up one month by Todd - all good. again...recommend. more »
Business Response:
WOW! Thank you Richard for the stellar review! We are pleased to hear about your exceptional experience with Johnson & Johnson Heating and Air. We certainly appreciate your willingness to recommend us and for providing such great feedback....welcome to the family!
5on Facebook, Oct 16, 2017
more »
5on Google, Oct 03, 2017
Great service, everyone that I have worked with from the office staff, sales staff, installers have been wonderful. Professional and quick services. more »
Business Response:
Thank you so much for the 5 star review!
5on Facebook, Sep 26, 2017
more »
5on Facebook, Sep 22, 2017
Always a great job and customer service. They are the best! more »
Business Response:
Thank you Mr. Crabtree for the AWESOME review!
5on Google, Sep 16, 2017
Excellent experience with the installation of our 3 zone mini-split HVAC system. From the initial consultation with the sales rep Dale to the installation with Dale, Nick and Cody we could not have asked for better service.

Thanks everyone!
more »
Business Response:
Thank you Mr. Barlow for the 5 star review! We are so pleased to hear about your excellent experience with our company. Welcome to the Johnson & Johnson family!
5on Google, Sep 01, 2017
They came in did a replacement of my furnace and ac unit in about 7 hours. They were professional, cleaned up everything and very polite. more »
Business Response:
Thank you Linda for the 5 star review!
5on Facebook, Aug 30, 2017
Very professional company. Knowledgeable staff and they make you feel comfortable with their work. Would recommend them to anyone. more »
Business Response:
Thank you for the stellar review! We certainly pride ourselves on comfort and professionalism.
5on Facebook, Aug 29, 2017
Johnson & Johnson provided excellent service. The workers were very friendly and informative. We are very pleased with our new units. more »
Business Response:
Thank you Paul for sharing your experience with us!
5on Google, Jul 28, 2017
Our air conditioner wasn't working so when I called Johnson & Johnson the next morning they were able to fit me in that day. Receptionist (Becky) was very nice & professional. The two men came out earlier than promised and worked straight through to replace the motor & other things that needed to be done. Price was fair so we were very happy that we called Johnson & Johnson and would recommend this business to anyone else. more »
Business Response:
Thank you so much for providing feedback regarding your experience with Johnson & Johnson!
5on Google, Jun 24, 2017
Honest folks who do what they say! Thank you! more »
Business Response:
We pride ourselves on honesty and quality! Thank you for the review!
5on BirdEye, Jun 24, 2017
Great experience. Very professional. more »
Business Response:
Thank you!
5on Google, Jun 23, 2017
Outstanding. I highly recommend Johnson & Johnson for anyone seeking an air conditioning and heating company. Their office staff is always professional and friendly. Their technicians (in our case, John & Dave for installation, and Todd for follow up) were professional, knowledgeable, and always willing to answer any questions we have. It was a pleasure dealing with all of them. more »
Business Response:
Thank you, Mr. Vasko, for being a loyal and long time customer! We not only appreciate you business...we also appreciate you as a customer and a Johnson & Johnson family member!
5on BirdEye, Jun 21, 2017
Very courteous and efficient. Installers very patiently answered all my questions and addressed my concerns. Excellent service. more »
Business Response:
Thank you Terry for the great review!
5on Facebook, Jun 20, 2017
The staff of Johnson and Johnson provided excellent service and workmanship. I would not hesitate to recommend them in the future. more »
Business Response:
Thank you for the 5 star review and for sharing your Johnson & Johnson experience!
Page 1 of 3

Contact

Edit
124 Reliance Rd, Martinsburg, WV 25403
Heating & Air Conditioning/HVAC
Today 8:00 am - 5:00 pm

About

Edit
Johnson & Johnson Heating & Air Conditioning, Inc. is a local heating and air conditioning contractor that has been serving the eastern panhandle of West Virginia for more than 20 years. We are also licensed to work in Pennsylvania, Maryland, and Virginia. Call us for all your residential and light commercial heating & A/C needsmore »

Review summary

5  57
4  1
3  1
2  
1  
4.9
59 reviews

Request appointment

Date
Time :