Johnson & Johnson Heating & Air Conditioning | Heating & Air Conditioning/HVAC in 124 Reliance Rd - Martinsburg WV - Reviews - Photos - Phone Number

Johnson & Johnson Heating & Air Conditioning

48 reviews
(Heating & Air Conditioning/HVAC)
 124 Reliance Rd, Martinsburg, WV 25403US

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(304) 263-8008

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5on Facebook, Sep 22, 2017
Always a great job and customer service. They are the best! more »
5on Google, Sep 16, 2017
Excellent experience with the installation of our 3 zone mini-split HVAC system. From the initial consultation with the sales rep Dale to the installation with Dale, Nick and Cody we could not have asked for better service.

Thanks everyone!
more »
Business Response:
Thank you Mr. Barlow for the 5 star review! We are so pleased to hear about your excellent experience with our company. Welcome to the Johnson & Johnson family!
5on Google, Sep 01, 2017
They came in did a replacement of my furnace and ac unit in about 7 hours. They were professional, cleaned up everything and very polite. more »
Business Response:
Thank you Linda for the 5 star review!
5on Facebook, Aug 30, 2017
Very professional company. Knowledgeable staff and they make you feel comfortable with their work. Would recommend them to anyone. more »
Business Response:
Thank you for the stellar review! We certainly pride ourselves on comfort and professionalism.
5on Facebook, Aug 29, 2017
Johnson & Johnson provided excellent service. The workers were very friendly and informative. We are very pleased with our new units. more »
Business Response:
Thank you Paul for sharing your experience with us!
5on Google, Jul 28, 2017
Our air conditioner wasn't working so when I called Johnson & Johnson the next morning they were able to fit me in that day. Receptionist (Becky) was very nice & professional. The two men came out earlier than promised and worked straight through to replace the motor & other things that needed to be done. Price was fair so we were very happy that we called Johnson & Johnson and would recommend this business to anyone else. more »
Business Response:
Thank you so much for providing feedback regarding your experience with Johnson & Johnson!
5on Google, Jun 24, 2017
Honest folks who do what they say! Thank you! more »
Business Response:
We pride ourselves on honesty and quality! Thank you for the review!
5on BirdEye, Jun 24, 2017
Great experience. Very professional. more »
Business Response:
Thank you!
5on Google, Jun 23, 2017
Outstanding. I highly recommend Johnson & Johnson for anyone seeking an air conditioning and heating company. Their office staff is always professional and friendly. Their technicians (in our case, John & Dave for installation, and Todd for follow up) were professional, knowledgeable, and always willing to answer any questions we have. It was a pleasure dealing with all of them. more »
Business Response:
Thank you, Mr. Vasko, for being a loyal and long time customer! We not only appreciate you business...we also appreciate you as a customer and a Johnson & Johnson family member!
5on BirdEye, Jun 21, 2017
Very courteous and efficient. Installers very patiently answered all my questions and addressed my concerns. Excellent service. more »
Business Response:
Thank you Terry for the great review!
5on Facebook, Jun 20, 2017
The staff of Johnson and Johnson provided excellent service and workmanship. I would not hesitate to recommend them in the future. more »
Business Response:
Thank you for the 5 star review and for sharing your Johnson & Johnson experience!
5on Google, Jun 19, 2017
They were very pleasant and were very diligent in their work. They made sure sure we were knowledgeable with the unit. more »
Business Response:
Nikki, Thank you for the 5 stars! We sure are pleased to hear how happy you are with the installation of your new system! Welcome to the family!
5on Google, Jun 15, 2017
Johnson & Johnson installed a new heat pump system and everyone was knowledgeable, professional, and very kind. Their team approach ensures quality work, attention to detail, and all around great customer service. more »
Business Response:
Thank you Lydia for such a great review! We truly do pride ourselves on quality and customer service!
5on Google, Jun 14, 2017
Overall an outstanding install of total new Lennox unit, in very tight spaces (inside and outside of house). Been with J&J for many years, their service has always been first class. NOTE: Lennox has a very generous payment plan, and you should check it out. Thanks to all at J&J for their excellent service, great communication, and a fine long term relationship. more »
Business Response:
Hi Mr. Campbell! Thank you for providing such phenomenal feedback...we truly appreciate it! We also want to thank you for being a long time customer and a part of the Johnson & Johnson family.
5on Google, May 19, 2017
My family has been a customer for about 4 years. We purchased a heat pump from them. We can always depend on them our heat pump went out this week of course the temp was over ninety degrees. They came out when they could and fixed it with in a half hour . Nice and friendly staff too .. Thank you from the Shaffer family more »
Business Response:
Thank you Shaffer family for such an awesome review!
5on Google, May 11, 2017
Prompt and professional services. Installation crew was polite and efficient. Very pleased with the company. more »
Business Response:
Thank you for the 5 star review Barbra! We are pleased... to hear you are pleased! Thanks again for taking the time to provide us with feedback.
5on Google, May 11, 2017
Very professional install and sales experience. more »
Business Response:
Bryan, Thank you for your feedback and 5 star review!
5on Google, May 05, 2017
Johnson & Johnson was great. Our old heat pump unit kicked the bucket in November. I gave them a call and they came right out and gave me a estimate. My wife and I chose what new unit we wanted and Johnson & Johnson was at my house for installation the following Friday. Thank you Johnson & Johnson for making this experience easy and stress free. more »
Business Response:
Thank you for the five star review Robert! It does our hearts good to hear how pleased you were with the installation...of course we would not have it any other way. After all, we are here to provide you, our customer, with exceptional service and to create an "experience". Thank you again for the phenomenal review and for choosing Johnson & Johnson Heating and Air for all your comfort needs.
5on Google, Apr 09, 2017
more »
5on Google, Apr 03, 2017
Excellent work and customer friendly. more »
Business Response:
Thank you for the 5 star review April!
5on Facebook, Mar 29, 2017
They were very professional and knowledgeable about our heating issue. I would recommend them for your heating and ac problems. I will be using them for my home and have already told family and friends.

Danny jones
more »
Business Response:
First and foremost, we would like to thank you for your business. We would also like to thank you so much for taking the time to write a review....and a 5 star review at that! We are so pleased to hear about your positive experience with our team. Thanks Danny!
5on Facebook, Mar 03, 2017
My whole family has dealt with Johnson and Johnson for almost 5 years. That's 3 households. It's a shame that 5 stars is all you can give. They deserve much more. Anyone who gives less than 5 stars just proves you can't please everyone. Professional technicians, great office staff and a company that believes in integrity and honesty. I would not hesitate to recommend them. more »
Business Response:
Thank you Mr. Kamlowsky for such a stellar review! Customer satisfaction and good honest work is the foundation of our organization. Your feedback is very much appreciated. Thank you again for taking the time to write this review!
5on Facebook, Feb 28, 2017
I am completely satisfied with our new heating and air conditioning system. Everyone I've met with Johnson and Johnson have been responsive, competent, and friendly.
I won't hesitate
to recommend them. more »
Business Response:
Nancy, thank you for the stellar review! We appreciate your feed back and are delighted to hear about your positive experience with the company and staff.
5on Google, Feb 07, 2017
Very professional and efficient. more »
5on BirdEye, Feb 02, 2017
Johnson & Johnson kept their word on everything they said they were going to do. They gave me times and were there exactly when they told me. They were really great to work with. The installers were very polite and professional. They made me feel comfortable letting them into my home. I'm glad I made the decision to go with them. I had four different company's give estimates these guys were very competitive. It was the way I was treated that made the difference. Thank you guys for everything. more »
Business Response:
Thank you Anna for the awesome review! I am pleased to hear about your positive experience with our company and staff. We take a lot of pride in the customer service we provide for each individual and consider each customer a member of the Johnson & Johnson family. Again, thank you for your valued feedback and welcome to the family!
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124 Reliance Rd, Martinsburg, WV 25403
Heating & Air Conditioning/HVAC


Johnson & Johnson Heating & Air Conditioning, Inc. is a local heating and air conditioning contractor that has been serving the eastern panhandle of West Virginia for more than 20 years. We are also licensed to work in Pennsylvania, Maryland, and Virginia. Call us for all your residential and light commercial heating & A/C needsmore »

Review summary

5  47
4  1
48 reviews

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