Johnson & Johnson Heating & Air Conditioning | Heating & Air Conditioning/HVAC at 124 Reliance Rd - Martinsburg WV - Reviews - Photos - Phone Number
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Johnson & Johnson Heating & Air Conditioning

4.9
66 reviews
(Heating & Air Conditioning/HVAC)
 124 Reliance Rd, Martinsburg, WV 25403US

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(304) 263-8008

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5on Google, Aug 19, 2016
Good service and very courteous people. I would recommend them to all my friends. more »
5on Google, Aug 03, 2016
The crew that installed my HVAC system was terrific. They arrived when they said they would, they were very polite and courteous, answered all my questions, and left the site clean. more »
5on Google, Jul 25, 2016
We were changing out an old unit and J & J gave us a very good price. The installers were excellent and new there job.They were on time and completed as promised. They had to go through the house, up the stairs and through a finished room to get to the access to the attic, and all was done with great care. Our home was was left just as it was before they arrived. more »
Business Response:
Thank you Mr. Straight for the 5 star review! We truly value and appreciate your feedback!
5on Facebook, Jun 27, 2016
Thank You Johnson and Johnson for your speedy service, came into work today and our AC was not working. Chad came out and had us up and running in no time! more »
5on Facebook, Apr 06, 2016
The Staff is knowledgeable, professional and very through. A smooth transaction start to finish, I will most certainly be telling my friends about them. more »
5on Facebook, Mar 25, 2016
I'll start with my background, I have 18+yrs exp. and a master electrician, I can usually fix most mechanical issues in the home. In January 2016 the week of our biggest snow storm in years we started having trouble with one of my 10yo Trane heatpumps, we called a local 'big name' company to come have a look, which they did but left us with nothing fixed and an estimate that included parts that were marked up an outrageous amount ($400 for a $65 part online) and other parts ...
- Chris and Danielle Winpigler
See More I had tested and found working correctly. They also left us a quote for a new heatpump, imagine that. So we were still running emergency heat as I did more research on the problem we were having. What I found was something that company missed that actually would have justified buying a new heatpump. Time to start calling for quotes, Johnson & Johnson Heating and Air was the first that answered the phone with an actual person and didn't ask me to sit on hold immediately. They send Jason out within hours knowing we were on emergency, my wife was the one to meet with Jason, it makes my wife extremely uncomfortable to handle something she didn't know anything about but she told me Jason was professional, knowledgeable and trusting which goes a long way with both her and I. That same day we received our quote and after doing some research we found it to be an excellent price. We decided to upgrade a bit to more efficient heatpump, a new airhandler and a touchscreen Wi-Fi thermostat the to which I sent on a Sunday and Jason came up with the quote on the same day! I knew if this company's quality of work was anything like the customer service I was receiving we must have the best Lennox installer you can find right in our county. We scheduled to install and a couple days later the team from J&J that showed up to install was professional, courteous and knowledgeable headded by installation manager Todd White. We were back to running efficient heat and cooling in no time with no mess left behind. Then, Todd White came back a couple weeks later to check everything making sure all was still running as it should. We will be calling J&J for anything HVAC, even if we move I want their referral to either another great local company or maybe they will come to me! Lennox should be extremely proud to have an installer/dealer on their team with service at the level of Johnson & Johnson Heating and Air in Martinsburg, WV. The bottom line is customer service, honest people and honest prices. Thank you J&J of Martinsburg WV
more »
Business Response:
Thank you Chris for sharing your experience with us! We are beyond thrilled to hear about your positive experience with our company and staff. We truly value our customer's experience and feed back. However, we should thank you for choosing us as your go to heating and air conditioning contractor. Thanks again for your wonderful review!
5on Facebook, Mar 25, 2016
I'll start with my background, I have 18+yrs exp. and a master electrician, I can usually fix most mechanical issues in the home. In January 2016 the week of our biggest snow storm in years we started having trouble with one of my 10yo Trane heatpumps, we called a local 'big name' company to come have a look, which they did but left us with nothing fixed and an estimate that included parts that were marked up an outrageous amount ($400 for a $65 part online) and other parts I had tested and found working correctly. They also left us a quote for a new heatpump, imagine that. So we were still running emergency heat as I did more research on the problem we were having. What I found was something that company missed that actually would have justified buying a new heatpump. Time to start calling for quotes, Johnson & Johnson Heating and Air was the first that answered the phone with an actual person and didn't ask me to sit on hold immediately. They send Jason out within hours knowing we were on emergency, my wife was the one to meet with Jason, it makes my wife extremely uncomfortable to handle something she didn't know anything about but she told me Jason was professional, knowledgeable and trusting which goes a long way with both her and I. That same day we received our quote and after doing some research we found it to be an excellent price. We decided to upgrade a bit to more efficient heatpump, a new airhandler and a touchscreen Wi-Fi thermostat the to which I sent on a Sunday and Jason came up with the quote on the same day! I knew if this company's quality of work was anything like the customer service I was receiving we must have the best Lennox installer you can find right in our county. We scheduled to install and a couple days later the team from J&J that showed up to install was professional, courteous and knowledgeable headded by installation manager Todd White. We were back to running efficient heat and cooling in no time with no mess left behind. Then, Todd White came back a couple weeks later to check everything making sure all was still running as it should. We will be calling J&J for anything HVAC, even if we move I want their referral to either another great local company or maybe they will come to me! Lennox should be extremely proud to have an installer/dealer on their team with service at the level of Johnson & Johnson Heating and Air in Martinsburg, WV. The bottom line is customer service, honest people and honest prices. Thank you J&J of Martinsburg WV

- Chris and Danielle Winpigler
more »
5on Google, Mar 24, 2016
Great service with knowledgeable staff. more »
Business Response:
Thank you for the positive feedback John!
5on Yellow Pages, Mar 01, 2016
My husband and I received several quotes from local HVAC businesses, and decided to go with Johnson and Johnson in Martinsburg. We had an oil unit and a 30 year old central air unit. We wanted to upgrade to all electric heat pump since natural gas is not available in our neighborhood. I am beyond thrilled with the whole process. They were professional and courteous. The entire process from the initial call and estimate to the end of the installation was easy and no stress. I was expecting a lot more of a headache for us, but I was pleasantly surprised. The Lennox unit works beautifully, and the customer service that we received was wonderful. We've had the unit since Spring of 2015, and we have no complaints! They even checked in after a few months to see how things were going. Thanks Jason and all of your crew for a wonderful job! I've given out several referrals. We are extremely satisfied with our new system AND our much, much, much lower heating and cooling bills! more »
Business Response:
Wow Samantha...what a great review! We are thrilled that you've had such a wonderful experience with Johnson & Johnson, and are enjoying your new system! Thank you for taking the time to give us feedback, we truly appreciate it!
5on Yellow Pages, Mar 01, 2016
My husband and I received several quotes from local HVAC businesses, and decided to go with Johnson and Johnson in Martinsburg. We had an oil unit and a 30 year old central air unit. We wanted to upgrade to all electric heat pump since natural gas is not available in our neighborhood. I am beyond thrilled with the whole process. They were professional and courteous. The entire process from the initial call and estimate to the end of the installation was easy and no stress. I was expecting a lot more of a headache for us, but I was pleasantly surprised. The Lennox unit works beautifully, and the customer service that we received was wonderful. We've had the unit since Spring of 2015, and we have no complaints! They even checked in after a few months to see how things were going. Thanks Jason and all of your crew for a wonderful job! I've given out several referrals. We are extremely satisfied with our new system AND our much, much, much lower heating and cooling bills!More » more »
3.5on Yellow Pages, Mar 01, 2016
My husband and I received several quotes from local HVAC businesses, and decided to go with Johnson and Johnson in Martinsburg. We had an oil unit and a 30 year old central air unit. We wanted to upgrade to all electric heat pump since natural gas is not available in our neighborhood. I am beyond thrilled with the whole process. They were professional and courteous. The entire process from the initial call and estimate to the end of the installation was easy and no stress. I was expecting a lot more of a headache for us, but I was pleasantly surprised. The Lennox unit works beautifully, and the customer service that we received was wonderful. We've had the unit since Spring of 2015, and we have no complaints! They even checked in after a few months to see how things were going. Thanks Jason and all of your crew for a wonderful job! I've given out several referrals. We are extremely satisfied with our new system AND our much, much, much lower heating and cooling bills! more »
5on Superpages, Oct 29, 2013
Great job! more »
5on Facebook, Sep 09, 2013
more »
5on Yellow Pages, Jul 20, 2011
I have been using Johnson and Johson since they started business. They have installed two hvac units at my office and one hvac unit at my home. Installation was neat and professional. Service when needed has been provided without any problems at a resonable rate. The company does not over sale their installation and service by adding parts that you don't require. Would highly recommend this company for anyone wanting hvac related work. more »
5on Yellow Pages, Jul 18, 2011
Johnson & Johnson provided our heating and a/c in our custom built home and the service was excellent! They were friendly, professional and efficient. We will definitely use them again if we ever build another home and we recommend them highly! Quality work! more »
5on Yellow Pages, Jul 10, 2011
Johnson & Johnson heating and air conditioning installed a 2 unit system for my house. It has had only one minor issue and in 17 years I only had to have 2 service calls. Both times I received a quick response at a fair price. Good solid business. Will definitely use them again. more »
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Contact

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124 Reliance Rd, Martinsburg, WV 25403
Heating & Air Conditioning/HVAC
Today 8:00 am - 5:00 pm

About

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Johnson & Johnson Heating & Air Conditioning, Inc. is a local heating and air conditioning contractor that has been serving the eastern panhandle of West Virginia for more than 20 years. We are also licensed to work in Pennsylvania, Maryland, and Virginia. Call us for all your residential and light commercial heating & A/C needsmore »

Review summary

5  63
4  2
3  1
2  
1  
4.9
66 reviews

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