Michael Ruiz on Angies List
8 years ago
10/17/2012, 12:36 PM
I encourage any one with a window issue to immediately contact Jonathan Rodriguez at ASP. The reasons to do so are endless but I will try and enumerate a few of them here. (1) This is a truly family owned and operated business. I had the opportunity of not only meeting Jonathan's lovely wife, but also his mother and father as they all play critical roles in the business. (2) They have an office location. Please do not underestimate the importance of this key fact. There are many individuals or entities that allege that they can perform competent labor for less money. When dealing with those individuals--which I counsel against doing--bear in mind the massive amounts of fraud permeating through Miami. My friend had an issue many years ago where an individual, advertising through a local professional sports team no less, came to his home, gave him a quote, and took his deposit, never to be seen again. This would never happen with Jonathan as he is a man of integrity and loyalty. However, if you are a natural skeptic, like myself, ASP has an office and warehouse conveniently located in Doral, FL. In other words, you will always know where to find Jonathan and ASP. (3) Jonathan is licensed by the State of Florida (see above on avoiding fraud) and can help you take out permits, and close permits if needed in your jurisdiction; (4) Punctuality. In Miami there is a running joke about "Cuban time" or "Latin Time." Delays in all walks of life are customary in our neck of the woods. Call me old fashioned, but I greatly appreciated the timeliness aspect of their labor. (5) Economics. As homeowners we are entitled to a reduction or credit for having these superior windows. However, there are other unrealized economic benefits. Every year at the time of renewal our homeowners insurance sends us a notice explaining that our premiums are escalating and coverages are declining. These impact windows are a great way to protect your home's interior and content. Another monetary benefit, as explained to me by Jonathan (and proven through a unusually hot summer) is the reduction in our electric bill. Keep in mind that these windows are energy efficient and are naturally cooling. Most importantly, my home appraised for nearly 20% more than it did one year earlier. (6) Beauty. These windows have added a conspicous element of elegance and affluence unrivaled in my neighborhood. (7) Noise Reduction. My home is located on a very busy thoroughfare in Miami-Dade County. Previously, my wife and I would hear traffic while watching television or sleeping. Now, the only noise interruption we notice are police sirens or ambulance sirens. (8) Safety. A well known principle of life is that when the economy plunges crime rises. Impact windows will provide you and your family much needed peace of mind, and security from unwanted intruders. (9) Entertainment. The windows, at least mine, seem to be tinted, this helps with energy efficiency, but it also helps when watching a day time sporting event or movie. Plasma T.V.'s like mine are affected by the glare of the sun diminishing the picture quality. ASP's windows help reduce the glare and provide for a much better atmosphere for entertainment. (10) Affordability. I received quotes from numerous competitors who charged more for inferior products despite having less experience and training then Jonathan and his talented team at ASP. I fully endorse and recommend Jonathan Rodriguez and his team at ASP for all of your window needs. It was a pleasure writing this review for someone who has done so much for my family, my wife and I. Thank you ASP!
The services that were performed are as follow below. Jonathan came to our home, counted our windows, measured the windows, and explained to us what would be best for our home. He was very knowledgeable about his products and the state of the art. He explained everything to my wife and I in layman's terms so that we could understand the capabilities of his wide range of products. His presentation included use of his I-Pad in order to demonstrate the strength and integrity of his products. At that point, we were sold. He took our deposit of half of the overall price, and provided us with an invoice showing receipt of payment. A few days later his assitant, Nathalie, who is also very competent in her role called us to schedule an appointment. On the date of commencement, Jonathan's team was punctual friendly, and multilingual. (The last quality is very beneficial to both the customer and American Storm Protection ("ASP") given the nature of our diverse population in South Florida). The team removed all of my old windows promptly. They installed the new windows efficiently, and cleaned up after themselves. Before we realized it the project was complete.