Jorge Espinosa on Angies List
9 years ago
07/23/2011, 14:43 PM
I must say, my over all experience with American Storm Protection, exceeded my expectations,as much they absolutely provide me, and my house hold extraordinary customer service. Thus, the time and effort that was taken, theexplanationoftheir fine product line, the estimated time that it would take to complete and managethe project,and the permits involved were clearly, and generously stated. Everything flowed from beginning to end,asmanagement, and all the laborers involved preformed,worked, and operated like a team. From the consultation point, to the sales agreement,andall the way to the finished installation, Iwas extremely happy, and satisfied. Since then, I'm always getting complements about my front door, and knowinghow I was treated,and appreciated by thiscompany makes itall the more fabulous. Especially, coming from today's detached worldwhere simple customer service is a missing,thisexperience set the standard for me.These days the only thing I expect when dealing with any company is extraordinary customer service.
Mywife and I were driving one day through Miami Shores, and noticed this lovely house that was completely renovated inside and out. Consequently,wenoticed the differenceon whata new, and freshly covered paint schemehad done to this house, as well as the new curb appealmake-overthrough out the property. Though, what captivated both of us most, was how the new windows,exterior doors, and front door added substance, character, and charm to this house. The house was transformed, thus I loved it so much,I wrote down the contact informationfrom the installer's sign outsidethe curbto the house.
As we drove off, and around the curbI instantaneously called the installers, American Storm Protection, and made an appointment with themto come over, and checkmy recently purchased home. They responded quickly, andcame over that same day. Further more, we had an installation contract to replace the front doorof my house with a beautiful stain glass hurricane impact resistant door, alsowe requested toreplace the rear door off the dining room with a custom made French style glass door, which was also impact resistant. Additionally, service was to be doneon a windowwith a fortified hurricane shutter that was off the garage.